Flight compensation Ryanair:
Chania — Thessaloniki

Legal right to compensation: Ryanair flight between Chania and Thessaloniki

The CHQ - SKG route operated by Ryanair experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

European legislation strictly frames passenger rights. For a distance of 564 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Ryanair is a non-EU airline, if the flight takes off from Chania International Airport, the European regulation applies in full.

How to know if the flight Ryanair Chania - Thessaloniki is eligible?

Check your actual arrival time at Thessaloniki. If Ryanair made you wait more than three hours on the tarmac at Thessaloniki Macedonia International Airport, your claim is legitimate.

In the case of a cancellation, if you are notified less than 14 days before your departure from Chania, the regulation applies in the same way.

What are the conditions for Ryanair to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Thessaloniki.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Chania airport.
• Airline responsibility: The problem must be attributable to Ryanair (technical problem, sick crew, scheduling...).

The impact of a strike on your Ryanair compensation

A work stoppage of Ryanair crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

Even if 250 € is not payable due to an external strike at Chania, assistance (meals/hotel) remains mandatory for Ryanair.

What are your rights at Chania airport in case of prolonged wait?

If Chania International Airport airport becomes your temporary residence because of Ryanair, know that your essential needs must be covered by the carrier.

Your forced stay at Chania shouldn't cost you a penny more than originally planned for your CHQ-SKG trip.

Steps: how to get your 250 € from Ryanair?

It is strongly recommended to keep your Ryanair boarding pass and any communication relating to the delay suffered at Chania International Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight CHQ-SKG to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Chania to Thessaloniki Macedonia International Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against Ryanair on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Chania - Thessaloniki line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.