Flight compensation Ryanair:
Charleroi — Palma de Mallorca

Procedure: Ryanair flight compensation from Charleroi to Palma de Mallorca

Have you experienced a major inconvenience during your trip between Charleroi and Palma de Mallorca with Ryanair? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Directive 261/2004 is clear: for 1 220 km of flight, the company Ryanair is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Ryanair Charleroi - Palma de Mallorca is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Palma De Mallorca Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Ryanair owes you 250 €.

The compensation also covers boarding denials (overbooking). If Ryanair sold more seats than planned and you stay on the tarmac at Brussels South Charleroi Airport, the 250 € compensation is automatic.

What are the conditions for Ryanair to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Palma de Mallorca.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Charleroi airport.
• Airline responsibility: The problem must be attributable to Ryanair (technical problem, sick crew, scheduling...).

The impact of a strike on your Ryanair compensation

Not all strikes exempt the company from its obligations. If the delay of your Charleroi - Palma de Mallorca trip is due to an internal strike within Ryanair, the European justice recently ruled that this entitles to compensation.

A strike by weather services at Brussels South Charleroi Airport or European air traffic control is an external cause over which Ryanair has no control.

What are your rights at Charleroi airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Brussels South Charleroi Airport, Ryanair must provide you with free meals and refreshments in reasonable quantity given the delay.

Some passengers are unaware that transportation between the hotel and Brussels South Charleroi Airport terminal is also included in the legal package due by Ryanair.

Steps: how to get your 250 € from Ryanair?

The formal notice letter and the collection of evidence of delay at Palma De Mallorca Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Partner LegalTech services have tools to check actual Ryanair flight logs and contradict false weather excuses.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Ryanair. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Ryanair on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Charleroi - Palma de Mallorca line.

Experts in aviation law have a colossal history of Ryanair convictions, which is a decisive advantage.