Disrupted flight (EC 261/2004)

Flight compensation Ryanair:
Charleroi — Tanger

Planned legal compensation: 400 €

Was your flight between Brussels South Charleroi Airport (CRL) and Ibn Batouta Airport (TNG) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Procedure: Ryanair flight compensation from Charleroi to Tanger

No one likes waiting for hours at the airport. If Ryanair did not respect its scheduled times for your Charleroi - Tanger flight, the law is on your side.

Directive 261/2004 is clear: for 1 838 km of flight, the company Ryanair is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Brussels South Charleroi Airport (CRL)
  • Arrival airport: Ibn Batouta Airport (TNG)
  • Flight distance: 1 838 km (~2h18)
  • Applicable compensation: 400 €

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Ryanair Charleroi - Tanger is eligible?

The compensation for flight CRL-TNG is compensation for lost time and not a simple refund of airport taxes.

An unexpected cancellation or a diverted flight from Brussels South Charleroi Airport without an immediate satisfactory solution gives rise to this same indemnity of 400 €.

What are the conditions for Ryanair to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Tanger.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Charleroi airport.
  • Airline responsibility: The problem must be attributable to Ryanair (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Charleroi, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Ryanair compensation

Don't be fooled by Ryanair's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Even if 400 € is not payable due to an external strike at Charleroi, assistance (meals/hotel) remains mandatory for Ryanair.

What are your rights at Charleroi airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Ryanair must ensure the well-being of its passengers stuck at Charleroi.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Brussels South Charleroi Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 400 € from Ryanair?

The amicable route with Ryanair to recover 400 € often fails without a technical and legal file.

Partner LegalTech services have tools to check actual Ryanair flight logs and contradict false weather excuses.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from Ryanair. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Ryanair on your smartphone.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 400 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.

Help & Information

Frequently Asked Questions: Flight Charleroi - Tanger

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Ryanair flight from Charleroi to Tanger?

According to European Regulation EC 261/2004, the distance between CRL and TNG being 1 838 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Ryanair?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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