Disrupted flight (EC 261/2004)

Flight compensation Ryanair:
Charleroi — Thessaloniki

Planned legal compensation: 400 €

Was your flight between Brussels South Charleroi Airport (CRL) and Thessaloniki Macedonia International Airport (SKG) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Refund and compensation Ryanair: route Charleroi to Thessaloniki

The CRL - SKG route operated by Ryanair experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

European legislation strictly frames passenger rights. For a distance of 1 810 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Brussels South Charleroi Airport (CRL)
  • Arrival airport: Thessaloniki Macedonia International Airport (SKG)
  • Flight distance: 1 810 km (~2h16)
  • Applicable compensation: 400 €

Did you know? Even if Ryanair is a non-EU airline, if the flight takes off from Brussels South Charleroi Airport, the European regulation applies in full.

How to know if the flight Ryanair Charleroi - Thessaloniki is eligible?

Check your actual arrival time at Thessaloniki. If Ryanair made you wait more than three hours on the tarmac at Thessaloniki Macedonia International Airport, your claim is legitimate.

Also note that the distance of 1 810 km perfectly justifies the compensation bracket of 400 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Ryanair to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Thessaloniki.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Charleroi airport.
  • Airline responsibility: The problem must be attributable to Ryanair (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Charleroi, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Ryanair compensation

When a social movement disrupts your itinerary to Thessaloniki Macedonia International Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

In all cases, a precise analysis of flight logs will confirm if the weather or traffic conditions were truly exceptional.

What are your rights at Charleroi airport in case of prolonged wait?

If Brussels South Charleroi Airport airport becomes your temporary residence because of Ryanair, know that your essential needs must be covered by the carrier.

Your forced stay at Charleroi shouldn't cost you a penny more than originally planned for your CRL-SKG trip.

Steps: how to get your 400 € from Ryanair?

It is strongly recommended to keep your Ryanair boarding pass and any communication relating to the delay suffered at Brussels South Charleroi Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight CRL-SKG to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Ryanair to validate a complex file often varies between four and twelve weeks.

If your file is particularly solid regarding the incident occurred on the Charleroi - Thessaloniki section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The first refusal from Ryanair should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

For your 400 €, don't compromise with Ryanair without the opinion of a professional who knows the real value of your prejudice at Charleroi.

Help & Information

Frequently Asked Questions: Flight Charleroi - Thessaloniki

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Ryanair flight from Charleroi to Thessaloniki?

According to European Regulation EC 261/2004, the distance between CRL and SKG being 1 810 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Ryanair?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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