Flight compensation Ryanair:
Dortmund — Krakow

How to be compensated by Ryanair on the Dortmund (DTM) - Krakow (KRK) line

No one likes waiting for hours at the airport. If Ryanair did not respect its scheduled times for your Dortmund - Krakow flight, the law is on your side.

Fortunately, for this specific route with a distance of 869 km, EC Regulation 261/2004 requires Ryanair to pay you financial compensation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Ryanair Dortmund - Krakow is eligible?

The compensation for flight DTM-KRK is compensation for lost time and not a simple refund of airport taxes.

Keeping your travel documents for the Ryanair DTM-KRK flight is crucial to prove that you were present at boarding at Dortmund.

What are the conditions for Ryanair to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Krakow.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Dortmund airport.
• Airline responsibility: The problem must be attributable to Ryanair (technical problem, sick crew, scheduling...).

The impact of a strike on your Ryanair compensation

Not all strikes exempt the company from its obligations. If the delay of your Dortmund - Krakow trip is due to an internal strike within Ryanair, the European justice recently ruled that this entitles to compensation.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Ryanair is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Dortmund airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Ryanair must ensure the well-being of its passengers stuck at Dortmund.

Some passengers are unaware that transportation between the hotel and Dortmund Airport terminal is also included in the legal package due by Ryanair.

Steps: how to get your 250 € from Ryanair?

The amicable route with Ryanair to recover 250 € often fails without a technical and legal file.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Ryanair.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Ryanair. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Ryanair on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Dortmund - Krakow line.

In the last instance, it is the summons to court that often unlocks the payment. The company Ryanair will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.