Disrupted flight (EC 261/2004)

Flight compensation Ryanair:
Dublin — Lisbon

Planned legal compensation: 400 €

Was your flight between Dublin Airport (DUB) and Lisbon Portela Airport (LIS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Claim and compensation for flight Ryanair Dublin - Lisbon

The DUB - LIS route operated by Ryanair experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

European legislation strictly frames passenger rights. For a distance of 1 642 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Dublin Airport (DUB)
  • Arrival airport: Lisbon Portela Airport (LIS)
  • Flight distance: 1 642 km (~2h03)
  • Applicable compensation: 400 €

Did you know? Even if Ryanair is a non-EU airline, if the flight takes off from Dublin Airport, the European regulation applies in full.

How to know if the flight Ryanair Dublin - Lisbon is eligible?

Don't confuse ticket refund and legal compensation! Even if Ryanair offers you a voucher for your Dublin - Lisbon flight, you can still claim the 400 euros cash provided by law.

Also note that the distance of 1 642 km perfectly justifies the compensation bracket of 400 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Ryanair to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Lisbon.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Dublin airport.
  • Airline responsibility: The problem must be attributable to Ryanair (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Dublin, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Ryanair compensation

A work stoppage of Ryanair crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.

A strike by weather services at Dublin Airport or European air traffic control is an external cause over which Ryanair has no control.

What are your rights at Dublin airport in case of prolonged wait?

Don't buy your food without first asking Ryanair for coupons. If you do, keep your receipts carefully.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Dublin Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 400 € from Ryanair?

For your Dublin - Lisbon trip, every minute counts. Note the reasons given by Ryanair staff at the Dublin Airport counter during the incident.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 400 € arrive in your bank account.

How long does it take to get the 400 € compensation?

Airlines like Ryanair sometimes prioritize cases defended by law firms to avoid late interests.

Technology today allows real-time tracking of the progress of your request against Ryanair on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Dublin - Lisbon line.

In the last instance, it is the summons to court that often unlocks the payment. The company Ryanair will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.

Help & Information

Frequently Asked Questions: Flight Dublin - Lisbon

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Ryanair flight from Dublin to Lisbon?

According to European Regulation EC 261/2004, the distance between DUB and LIS being 1 642 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Ryanair?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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