Flight compensation Ryanair:
Faro — London
Was your flight between Faro Airport (FAO) and London Stansted Airport (STN) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Procedure: Ryanair flight compensation from Faro to London
No one likes waiting for hours at the airport. If Ryanair did not respect its scheduled times for your Faro - London flight, the law is on your side.
Fortunately, for this specific route with a distance of 1 774 km, EC Regulation 261/2004 requires Ryanair to pay you financial compensation.
Why are you entitled to 400 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Faro Airport (FAO)
- Arrival airport: London Stansted Airport (STN)
- Flight distance: 1 774 km (~2h13)
- Applicable compensation: 400 €
Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.
How to know if the flight Ryanair Faro - London is eligible?
For an Ryanair flight from Faro to London, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 400 €.
The compensation also covers boarding denials (overbooking). If Ryanair sold more seats than planned and you stay on the tarmac at Faro Airport, the 400 € compensation is automatic.
What are the conditions for Ryanair to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at London.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Faro airport.
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Airline responsibility: The problem must be attributable to Ryanair (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Faro, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Ryanair compensation
A work stoppage of Ryanair crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.
Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Ryanair is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.
What are your rights at Faro airport in case of prolonged wait?
In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Faro Airport, Ryanair must provide you with free meals and refreshments in reasonable quantity given the delay.
Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Faro Airport, keep your receipts carefully to request direct reimbursement.
Steps: how to get your 400 € from Ryanair?
The amicable route with Ryanair to recover 400 € often fails without a technical and legal file.
To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Ryanair.
How long does it take to get the 400 € compensation?
Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Faro to London Stansted Airport can drag on if you don't follow up.
Technology today allows real-time tracking of the progress of your request against Ryanair on your smartphone.
What to do faced with silence or refusal from the airline?
It is not uncommon for a claim for 400 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.
If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.
Frequently Asked Questions: Flight Faro - London
Everything you need to know about your request under European Union law.