Flight compensation Ryanair:
Gerona — Charleroi

Legal right to compensation: Ryanair flight between Gerona and Charleroi

If your trip departing from Girona Airport and arriving at Brussels South Charleroi Airport operated by Ryanair was disrupted, you are not alone against the airline.

Given the route between Gerona and Charleroi (960 km), the European scale provides automatic financial protection in case of failure by Ryanair.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Ryanair is a non-EU airline, if the flight takes off from Girona Airport, the European regulation applies in full.

How to know if the flight Ryanair Gerona - Charleroi is eligible?

Don't confuse ticket refund and legal compensation! Even if Ryanair offers you a voucher for your Gerona - Charleroi flight, you can still claim the 250 euros cash provided by law.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Ryanair to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Charleroi.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Gerona airport.
• Airline responsibility: The problem must be attributable to Ryanair (technical problem, sick crew, scheduling...).

The impact of a strike on your Ryanair compensation

Not all strikes exempt the company from its obligations. If the delay of your Gerona - Charleroi trip is due to an internal strike within Ryanair, the European justice recently ruled that this entitles to compensation.

A strike by weather services at Girona Airport or European air traffic control is an external cause over which Ryanair has no control.

What are your rights at Gerona airport in case of prolonged wait?

If Girona Airport airport becomes your temporary residence because of Ryanair, know that your essential needs must be covered by the carrier.

Even in extraordinary circumstances, this right to assistance at Gerona remains valid. The hotel is due if Ryanair offsets your flight by one night.

Steps: how to get your 250 € from Ryanair?

Starting a procedure against Ryanair for a flight from Gerona to Charleroi can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Ryanair. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Ryanair on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Gerona - Charleroi line.

In the last instance, it is the summons to court that often unlocks the payment. The company Ryanair will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.