Flight compensation Ryanair:
Kos — London

Refund and compensation Ryanair: route Kos to London

The KGS - STN route operated by Ryanair experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

European legislation strictly frames passenger rights. For a distance of 2 690 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Ryanair, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Ryanair Kos - London is eligible?

To determine if your trip between Kos and London entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

In the case of a cancellation, if you are notified less than 14 days before your departure from Kos, the regulation applies in the same way.

What are the conditions for Ryanair to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at London.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Kos airport.
• Airline responsibility: The problem must be attributable to Ryanair (technical problem, sick crew, scheduling...).

The impact of a strike on your Ryanair compensation

Not all strikes exempt the company from its obligations. If the delay of your Kos - London trip is due to an internal strike within Ryanair, the European justice recently ruled that this entitles to compensation.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Ryanair is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.

What are your rights at Kos airport in case of prolonged wait?

If Kos Airport airport becomes your temporary residence because of Ryanair, know that your essential needs must be covered by the carrier.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Kos Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 400 € from Ryanair?

For your Kos - London trip, every minute counts. Note the reasons given by Ryanair staff at the Kos Airport counter during the incident.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 400 € arrive in your bank account.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Kos to London Stansted Airport can drag on if you don't follow up.

By entrusting the recovery of your 400 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Kos - London line.

In the last instance, it is the summons to court that often unlocks the payment. The company Ryanair will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.