Disrupted flight (EC 261/2004)

Flight compensation Ryanair:
Lisbon — Marseille

Planned legal compensation: 250 €

Was your flight between Lisbon Portela Airport (LIS) and Marseille Provence Airport (MRS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your Ryanair flight compensation for the route Lisbon - Marseille

From Lisbon Portela Airport airport, your departure with Ryanair to Marseille didn't go as planned? Passengers have strong rights against carriers.

Fortunately, for this specific route with a distance of 1 307 km, EC Regulation 261/2004 requires Ryanair to pay you financial compensation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Lisbon Portela Airport (LIS)
  • Arrival airport: Marseille Provence Airport (MRS)
  • Flight distance: 1 307 km (~1h38)
  • Applicable compensation: 250 €

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Ryanair Lisbon - Marseille is eligible?

The compensation for flight LIS-MRS is compensation for lost time and not a simple refund of airport taxes.

Keeping your travel documents for the Ryanair LIS-MRS flight is crucial to prove that you were present at boarding at Lisbon.

What are the conditions for Ryanair to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Marseille.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Lisbon airport.
  • Airline responsibility: The problem must be attributable to Ryanair (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Lisbon, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Ryanair compensation

If your Ryanair flight from Lisbon Portela Airport was cancelled due to an internal union strike, you are eligible for legal repair.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Lisbon - Marseille flight.

What are your rights at Lisbon airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Ryanair must ensure the well-being of its passengers stuck at Lisbon.

Some passengers are unaware that transportation between the hotel and Lisbon Portela Airport terminal is also included in the legal package due by Ryanair.

Steps: how to get your 250 € from Ryanair?

The formal notice letter and the collection of evidence of delay at Marseille Provence Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Ryanair.

How long does it take to get the 250 € compensation?

On the LIS-MRS line, delays can vary according to the reactivity of Ryanair's legal department.

If your file is particularly solid regarding the incident occurred on the Lisbon - Marseille section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The first refusal from Ryanair should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

DGAC or its European equivalents can be slow. A private court proceeding against Ryanair is often more striking.

Help & Information

Frequently Asked Questions: Flight Lisbon - Marseille

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Ryanair flight from Lisbon to Marseille?

According to European Regulation EC 261/2004, the distance between LIS and MRS being 1 307 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Ryanair?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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