Flight compensation Ryanair:
London — Connaught

Legal right to compensation: Ryanair flight between London and Connaught

The LTN - NOC route operated by Ryanair experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

European legislation strictly frames passenger rights. For a distance of 610 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Ryanair, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Ryanair London - Connaught is eligible?

Don't confuse ticket refund and legal compensation! Even if Ryanair offers you a voucher for your London - Connaught flight, you can still claim the 250 euros cash provided by law.

In the case of a cancellation, if you are notified less than 14 days before your departure from London, the regulation applies in the same way.

What are the conditions for Ryanair to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Connaught.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at London airport.
• Airline responsibility: The problem must be attributable to Ryanair (technical problem, sick crew, scheduling...).

The impact of a strike on your Ryanair compensation

Not all strikes exempt the company from its obligations. If the delay of your London - Connaught trip is due to an internal strike within Ryanair, the European justice recently ruled that this entitles to compensation.

A strike by weather services at London Luton Airport or European air traffic control is an external cause over which Ryanair has no control.

What are your rights at London airport in case of prolonged wait?

During these long hours of waiting in the London Luton Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to London Luton Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Ryanair?

It is strongly recommended to keep your Ryanair boarding pass and any communication relating to the delay suffered at London Luton Airport airport. These documents will be vital for your case.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Ryanair. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Ryanair on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the London - Connaught line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.