Flight compensation Ryanair:
London — Malta

Refund and compensation Ryanair: route London to Malta

If your trip departing from London Luton Airport and arriving at Luqa Airport operated by Ryanair was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 2 133 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Ryanair.

How to know if the flight Ryanair London - Malta is eligible?

Don't confuse ticket refund and legal compensation! Even if Ryanair offers you a voucher for your London - Malta flight, you can still claim the 400 euros cash provided by law.

Upgrading or downgrading does not change your right to 400 € if the initial incident is qualified under Regulation 261.

What are the conditions for Ryanair to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Malta.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at London airport.
• Airline responsibility: The problem must be attributable to Ryanair (technical problem, sick crew, scheduling...).

The impact of a strike on your Ryanair compensation

Not all strikes exempt the company from its obligations. If the delay of your London - Malta trip is due to an internal strike within Ryanair, the European justice recently ruled that this entitles to compensation.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Ryanair is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.

What are your rights at London airport in case of prolonged wait?

During these long hours of waiting in the London Luton Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Your forced stay at London shouldn't cost you a penny more than originally planned for your LTN-MLA trip.

Steps: how to get your 400 € from Ryanair?

Starting a procedure against Ryanair for a flight from London to Malta can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 400 € arrive in your bank account.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from London to Luqa Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against Ryanair on your smartphone.

What to do faced with silence or refusal from the airline?

Don't take Ryanair's email for granted claiming that the airport was blocked by snow without checking official reports.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.