Flight compensation Ryanair:
London — Bordeaux
Was your flight between London Stansted Airport (STN) and Bordeaux (BOD) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Procedure: Ryanair flight compensation from London to Bordeaux
From London Stansted Airport airport, your departure with Ryanair to Bordeaux didn't go as planned? Passengers have strong rights against carriers.
Directive 261/2004 is clear: for 788 km of flight, the company Ryanair is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.
Why are you entitled to 250 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: London Stansted Airport (STN)
- Arrival airport: Bordeaux (BOD)
- Flight distance: 788 km (~0h59)
- Applicable compensation: 250 €
Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.
How to know if the flight Ryanair London - Bordeaux is eligible?
For an Ryanair flight from London to Bordeaux, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 250 €.
The compensation also covers boarding denials (overbooking). If Ryanair sold more seats than planned and you stay on the tarmac at London Stansted Airport, the 250 € compensation is automatic.
What are the conditions for Ryanair to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Bordeaux.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at London airport.
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Airline responsibility: The problem must be attributable to Ryanair (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from London, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Ryanair compensation
The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Ryanair staff (pilots, flight attendants) and an external strike.
In all cases, a precise analysis of flight logs will confirm if the weather or traffic conditions were truly exceptional.
What are your rights at London airport in case of prolonged wait?
The right to assistance is a crucial provision of the European text. Even before speaking of your 250 €, if the delay stretches at London Stansted Airport airport, Ryanair is required to distribute vouchers to eat and drink.
Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at London Stansted Airport, keep your receipts carefully to request direct reimbursement.
Steps: how to get your 250 € from Ryanair?
Getting justice against carrier Ryanair requires perseverance. No response or standardized refusals are common tactics.
Don't fill out complex forms on the Ryanair website. Go through a passenger defense portal to secure your 250 € indemnity.
How long does it take to get the 250 € compensation?
Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Ryanair to validate a complex file often varies between four and twelve weeks.
Recovering 250 € has never been faster thanks to the interconnection between defense platforms and Ryanair systems.
What to do faced with silence or refusal from the airline?
The first refusal from Ryanair should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.
DGAC or its European equivalents can be slow. A private court proceeding against Ryanair is often more striking.
Frequently Asked Questions: Flight London - Bordeaux
Everything you need to know about your request under European Union law.