Flight compensation Ryanair:
London — Gran Canaria

Legal right to compensation: Ryanair flight between London and Gran Canaria

The STN - LPA route operated by Ryanair experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

By taking off from London Stansted Airport, you are protected by the EU's legal framework. The distance of 2 964 km determines your legal compensation level.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Ryanair, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Ryanair London - Gran Canaria is eligible?

Check your actual arrival time at Gran Canaria. If Ryanair made you wait more than three hours on the tarmac at Gran Canaria Airport, your claim is legitimate.

Upgrading or downgrading does not change your right to 400 € if the initial incident is qualified under Regulation 261.

What are the conditions for Ryanair to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Gran Canaria.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at London airport.
• Airline responsibility: The problem must be attributable to Ryanair (technical problem, sick crew, scheduling...).

The impact of a strike on your Ryanair compensation

Don't be fooled by Ryanair's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

A strike by weather services at London Stansted Airport or European air traffic control is an external cause over which Ryanair has no control.

What are your rights at London airport in case of prolonged wait?

During these long hours of waiting in the London Stansted Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Even in extraordinary circumstances, this right to assistance at London remains valid. The hotel is due if Ryanair offsets your flight by one night.

Steps: how to get your 400 € from Ryanair?

It is strongly recommended to keep your Ryanair boarding pass and any communication relating to the delay suffered at London Stansted Airport airport. These documents will be vital for your case.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 400 € arrive in your bank account.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from Ryanair. An expert can reduce this time by half.

A collective action on the Ryanair flight from London can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 400 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

In the last instance, it is the summons to court that often unlocks the payment. The company Ryanair will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.