Disrupted flight (EC 261/2004)

Flight compensation Ryanair:
London — Keffallinia

Planned legal compensation: 400 €

Was your flight between London Stansted Airport (STN) and Kefallinia Airport (EFL) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your Ryanair flight compensation for the route London - Keffallinia

From London Stansted Airport airport, your departure with Ryanair to Keffallinia didn't go as planned? Passengers have strong rights against carriers.

Fortunately, for this specific route with a distance of 2 195 km, EC Regulation 261/2004 requires Ryanair to pay you financial compensation.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: London Stansted Airport (STN)
  • Arrival airport: Kefallinia Airport (EFL)
  • Flight distance: 2 195 km (~2h45)
  • Applicable compensation: 400 €

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Ryanair London - Keffallinia is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Kefallinia Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Ryanair owes you 400 €.

An unexpected cancellation or a diverted flight from London Stansted Airport without an immediate satisfactory solution gives rise to this same indemnity of 400 €.

What are the conditions for Ryanair to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Keffallinia.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at London airport.
  • Airline responsibility: The problem must be attributable to Ryanair (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from London, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Ryanair compensation

Not all strikes exempt the company from its obligations. If the delay of your London - Keffallinia trip is due to an internal strike within Ryanair, the European justice recently ruled that this entitles to compensation.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Ryanair is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.

What are your rights at London airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 400 €, if the delay stretches at London Stansted Airport airport, Ryanair is required to distribute vouchers to eat and drink.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at London Stansted Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 400 € from Ryanair?

Getting justice against carrier Ryanair requires perseverance. No response or standardized refusals are common tactics.

Don't fill out complex forms on the Ryanair website. Go through a passenger defense portal to secure your 400 € indemnity.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from Ryanair. An expert can reduce this time by half.

By entrusting the recovery of your 400 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the London - Keffallinia line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.

Help & Information

Frequently Asked Questions: Flight London - Keffallinia

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Ryanair flight from London to Keffallinia?

According to European Regulation EC 261/2004, the distance between STN and EFL being 2 195 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Ryanair?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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