Flight compensation Ryanair:
London — Poitiers

How to be compensated by Ryanair on the London (STN) - Poitiers (PIS) line

No one likes waiting for hours at the airport. If Ryanair did not respect its scheduled times for your London - Poitiers flight, the law is on your side.

Fortunately, for this specific route with a distance of 589 km, EC Regulation 261/2004 requires Ryanair to pay you financial compensation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Ryanair London - Poitiers is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Poitiers-Biard Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Ryanair owes you 250 €.

The compensation also covers boarding denials (overbooking). If Ryanair sold more seats than planned and you stay on the tarmac at London Stansted Airport, the 250 € compensation is automatic.

What are the conditions for Ryanair to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Poitiers.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at London airport.
• Airline responsibility: The problem must be attributable to Ryanair (technical problem, sick crew, scheduling...).

The impact of a strike on your Ryanair compensation

Don't be fooled by Ryanair's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

A strike by weather services at London Stansted Airport or European air traffic control is an external cause over which Ryanair has no control.

What are your rights at London airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from London Stansted Airport, Ryanair must provide you with free meals and refreshments in reasonable quantity given the delay.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at London Stansted Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 250 € from Ryanair?

Getting justice against carrier Ryanair requires perseverance. No response or standardized refusals are common tactics.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Ryanair.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from London to Poitiers-Biard Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against Ryanair on your smartphone.

What to do faced with silence or refusal from the airline?

Don't take Ryanair's email for granted claiming that the airport was blocked by snow without checking official reports.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.