Flight compensation Ryanair:
London — Poitiers
Was your flight between London Stansted Airport (STN) and Poitiers-Biard Airport (PIS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Delayed Ryanair flight London ✈ Poitiers: demand your rights
Regularly, many passengers suffer delays on London - Poitiers with Ryanair. Most don't know they can claim financial compensation.
Your payout amount is independent of the fare. The distance alone of 589 km determines the payout under CE 261/2004.
Why are you entitled to 250 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: London Stansted Airport (STN)
- Arrival airport: Poitiers-Biard Airport (PIS)
- Flight distance: 589 km (~0h44)
- Applicable compensation: 250 €
Remember that this law applies whether you're in economy or business, and irrespective of the passenger's citizenship.
How to know if the flight Ryanair London - Poitiers is eligible?
In practice, to be eligible, your actual arrival at Poitiers-Biard Airport must have occurred at least 180 minutes behind the original timetable.
Compensation also covers denied boarding. If Ryanair oversold the flight and you couldn't board at London Stansted Airport, the 250€ payout is owed by right.
What are the conditions for Ryanair to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Poitiers.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at London airport.
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Airline responsibility: The problem must be attributable to Ryanair (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from London, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Ryanair compensation
Not all strike{s} exempt the airline from its obligations. If your London - Poitiers delay was caused by an staff strike at Ryanair, the CJEU have confirmed that this entitles you to a payout.
Remember that the burden of proof lies with Ryanair. It is up to the airline to prove that the delay of your London→Poitiers flight was caused by a genuinely extraordinary event.
What are your rights at London airport in case of prolonged wait?
Too many passengers don't know that Ryanair must offer them sustenance and contact means throughout the delay at London Stansted Airport. It's a legal obligation, not a bonus.
If your replacement flight is only the next day, Ryanair must also cover your hotel night close to London Stansted Airport and the shuttle transfer between the airport and accommodation.
Steps: how to get your 250 € from Ryanair?
Getting justice against Ryanair requires persistence. No response or standardised rejections are the norm with airlines.
Partner LegalTech services have tools to verify Ryanair's actual flight records and dismantle unfounded arguments.
How long does it take to get the 250 € compensation?
Airlines like Ryanair sometimes prioritise cases handled by legal professionals to avoid additional costs. Short-haul claims are sometimes resolved faster.
Technology now allow you to track in real time the progress of your claim against Ryanair on your phone. Short-haul cases are often resolved more quickly.
What to do faced with silence or refusal from the airline?
It is quite common for Ryanair's systems to refuse by default your initial claim under a generic pretext that is unfounded.
The win rate of expert platforms against Ryanair reaches 95-98% when the case is well-founded. This demonstrates the power of EU law against airline stalling tactics.
Frequently Asked Questions: Flight London - Poitiers
Everything you need to know about your request under European Union law.