Flight compensation Ryanair:
Madrid — Charleroi

Procedure: Ryanair flight compensation from Madrid to Charleroi

No one likes waiting for hours at the airport. If Ryanair did not respect its scheduled times for your Madrid - Charleroi flight, the law is on your side.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 1 273 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Ryanair Madrid - Charleroi is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Brussels South Charleroi Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Ryanair owes you 250 €.

An unexpected cancellation or a diverted flight from Madrid Barajas International Airport without an immediate satisfactory solution gives rise to this same indemnity of 250 €.

What are the conditions for Ryanair to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Charleroi.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Madrid airport.
• Airline responsibility: The problem must be attributable to Ryanair (technical problem, sick crew, scheduling...).

The impact of a strike on your Ryanair compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Ryanair staff (pilots, flight attendants) and an external strike.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Madrid - Charleroi flight.

What are your rights at Madrid airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Madrid Barajas International Airport, Ryanair must provide you with free meals and refreshments in reasonable quantity given the delay.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Madrid Barajas International Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 250 € from Ryanair?

Getting justice against carrier Ryanair requires perseverance. No response or standardized refusals are common tactics.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Ryanair.

How long does it take to get the 250 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Ryanair to validate a complex file often varies between four and twelve weeks.

Recovering 250 € has never been faster thanks to the interconnection between defense platforms and Ryanair systems.

What to do faced with silence or refusal from the airline?

The first refusal from Ryanair should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

DGAC or its European equivalents can be slow. A private court proceeding against Ryanair is often more striking.