Disrupted flight (EC 261/2004)

Flight compensation Ryanair:
Madrid — Ibiza

Planned legal compensation: 250 €

Was your flight between Madrid Barajas International Airport (MAD) and Ibiza Airport (IBZ) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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How to be compensated by Ryanair on the Madrid (MAD) - Ibiza (IBZ) line

No one likes waiting for hours at the airport. If Ryanair did not respect its scheduled times for your Madrid - Ibiza flight, the law is on your side.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 458 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Madrid Barajas International Airport (MAD)
  • Arrival airport: Ibiza Airport (IBZ)
  • Flight distance: 458 km (~0h34)
  • Applicable compensation: 250 €

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Ryanair Madrid - Ibiza is eligible?

For an Ryanair flight from Madrid to Ibiza, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 250 €.

An unexpected cancellation or a diverted flight from Madrid Barajas International Airport without an immediate satisfactory solution gives rise to this same indemnity of 250 €.

What are the conditions for Ryanair to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Ibiza.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Madrid airport.
  • Airline responsibility: The problem must be attributable to Ryanair (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Madrid, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Ryanair compensation

A work stoppage of Ryanair crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Ryanair is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Madrid airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 250 €, if the delay stretches at Madrid Barajas International Airport airport, Ryanair is required to distribute vouchers to eat and drink.

Some passengers are unaware that transportation between the hotel and Madrid Barajas International Airport terminal is also included in the legal package due by Ryanair.

Steps: how to get your 250 € from Ryanair?

The amicable route with Ryanair to recover 250 € often fails without a technical and legal file.

Don't fill out complex forms on the Ryanair website. Go through a passenger defense portal to secure your 250 € indemnity.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Ryanair. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Ryanair on your smartphone.

What to do faced with silence or refusal from the airline?

Don't take Ryanair's email for granted claiming that the airport was blocked by snow without checking official reports.

In the last instance, it is the summons to court that often unlocks the payment. The company Ryanair will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.

Help & Information

Frequently Asked Questions: Flight Madrid - Ibiza

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Ryanair flight from Madrid to Ibiza?

According to European Regulation EC 261/2004, the distance between MAD and IBZ being 458 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Ryanair?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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