Disrupted flight (EC 261/2004)

Flight compensation Ryanair:
Marseille — Lisbon

Planned legal compensation: 250 €

Was your flight between Marseille Provence Airport (MRS) and Lisbon Portela Airport (LIS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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How to be compensated by Ryanair on the Marseille (MRS) - Lisbon (LIS) line

Have you experienced a major inconvenience during your trip between Marseille and Lisbon with Ryanair? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 1 307 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Marseille Provence Airport (MRS)
  • Arrival airport: Lisbon Portela Airport (LIS)
  • Flight distance: 1 307 km (~1h38)
  • Applicable compensation: 250 €

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Ryanair Marseille - Lisbon is eligible?

The compensation for flight MRS-LIS is compensation for lost time and not a simple refund of airport taxes.

An unexpected cancellation or a diverted flight from Marseille Provence Airport without an immediate satisfactory solution gives rise to this same indemnity of 250 €.

What are the conditions for Ryanair to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Lisbon.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Marseille airport.
  • Airline responsibility: The problem must be attributable to Ryanair (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Marseille, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Ryanair compensation

A work stoppage of Ryanair crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

Even if 250 € is not payable due to an external strike at Marseille, assistance (meals/hotel) remains mandatory for Ryanair.

What are your rights at Marseille airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Ryanair must ensure the well-being of its passengers stuck at Marseille.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Marseille Provence Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 250 € from Ryanair?

Getting justice against carrier Ryanair requires perseverance. No response or standardized refusals are common tactics.

Don't fill out complex forms on the Ryanair website. Go through a passenger defense portal to secure your 250 € indemnity.

How long does it take to get the 250 € compensation?

Airlines like Ryanair sometimes prioritize cases defended by law firms to avoid late interests.

A collective action on the Ryanair flight from Marseille can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 250 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

Experts in aviation law have a colossal history of Ryanair convictions, which is a decisive advantage.

Help & Information

Frequently Asked Questions: Flight Marseille - Lisbon

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Ryanair flight from Marseille to Lisbon?

According to European Regulation EC 261/2004, the distance between MRS and LIS being 1 307 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Ryanair?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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