Disrupted flight (EC 261/2004)

Flight compensation Ryanair:
Marseille — Nantes

Planned legal compensation: 250 €

Was your flight between Marseille Provence Airport (MRS) and Nantes Atlantique Airport (NTE) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your Ryanair flight compensation for the route Marseille - Nantes

From Marseille Provence Airport airport, your departure with Ryanair to Nantes didn't go as planned? Passengers have strong rights against carriers.

Directive 261/2004 is clear: for 675 km of flight, the company Ryanair is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Marseille Provence Airport (MRS)
  • Arrival airport: Nantes Atlantique Airport (NTE)
  • Flight distance: 675 km (~0h51)
  • Applicable compensation: 250 €

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Ryanair Marseille - Nantes is eligible?

For an Ryanair flight from Marseille to Nantes, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 250 €.

An unexpected cancellation or a diverted flight from Marseille Provence Airport without an immediate satisfactory solution gives rise to this same indemnity of 250 €.

What are the conditions for Ryanair to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Nantes.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Marseille airport.
  • Airline responsibility: The problem must be attributable to Ryanair (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Marseille, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Ryanair compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Ryanair staff (pilots, flight attendants) and an external strike.

On the other hand, if it is the air traffic controllers, the baggage handlers at Marseille Provence Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.

What are your rights at Marseille airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Marseille Provence Airport, Ryanair must provide you with free meals and refreshments in reasonable quantity given the delay.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Marseille Provence Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 250 € from Ryanair?

The formal notice letter and the collection of evidence of delay at Nantes Atlantique Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Ryanair.

How long does it take to get the 250 € compensation?

A frequent question concerns processing times. A claim filed directly with Ryanair customer service can take several weeks or even months before getting a response.

If your file is particularly solid regarding the incident occurred on the Marseille - Nantes section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The use of complex legal jargon by Ryanair is often a maneuver to encourage the traveler to abandon their 250 €.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Marseille Provence Airport airport to prove their faults.

Help & Information

Frequently Asked Questions: Flight Marseille - Nantes

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Ryanair flight from Marseille to Nantes?

According to European Regulation EC 261/2004, the distance between MRS and NTE being 675 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Ryanair?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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