Disrupted flight (EC 261/2004)

Flight compensation Ryanair:
Palma de Mallorca — Kaunas

Planned legal compensation: 400 €

Was your flight between Palma De Mallorca Airport (PMI) and Kaunas International Airport (KUN) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your Ryanair flight compensation for the route Palma de Mallorca - Kaunas

From Palma De Mallorca Airport airport, your departure with Ryanair to Kaunas didn't go as planned? Passengers have strong rights against carriers.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 2 333 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Palma De Mallorca Airport (PMI)
  • Arrival airport: Kaunas International Airport (KUN)
  • Flight distance: 2 333 km (~2h55)
  • Applicable compensation: 400 €

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Ryanair Palma de Mallorca - Kaunas is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Kaunas International Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Ryanair owes you 400 €.

Keeping your travel documents for the Ryanair PMI-KUN flight is crucial to prove that you were present at boarding at Palma de Mallorca.

What are the conditions for Ryanair to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Kaunas.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Palma de Mallorca airport.
  • Airline responsibility: The problem must be attributable to Ryanair (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Palma de Mallorca, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Ryanair compensation

A work stoppage of Ryanair crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.

A strike by weather services at Palma De Mallorca Airport or European air traffic control is an external cause over which Ryanair has no control.

What are your rights at Palma de Mallorca airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Ryanair must ensure the well-being of its passengers stuck at Palma de Mallorca.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Palma De Mallorca Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 400 € from Ryanair?

Getting justice against carrier Ryanair requires perseverance. No response or standardized refusals are common tactics.

Don't fill out complex forms on the Ryanair website. Go through a passenger defense portal to secure your 400 € indemnity.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Palma de Mallorca to Kaunas International Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against Ryanair on your smartphone.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 400 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

In the last instance, it is the summons to court that often unlocks the payment. The company Ryanair will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.

Help & Information

Frequently Asked Questions: Flight Palma de Mallorca - Kaunas

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Ryanair flight from Palma de Mallorca to Kaunas?

According to European Regulation EC 261/2004, the distance between PMI and KUN being 2 333 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Ryanair?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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