Disrupted flight (EC 261/2004)

Flight compensation Ryanair:
Palma de Mallorca — London

Planned legal compensation: 250 €

Was your flight between Palma De Mallorca Airport (PMI) and London Stansted Airport (STN) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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How to be compensated by Ryanair on the Palma de Mallorca (PMI) - London (STN) line

No one likes waiting for hours at the airport. If Ryanair did not respect its scheduled times for your Palma de Mallorca - London flight, the law is on your side.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 1 385 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Palma De Mallorca Airport (PMI)
  • Arrival airport: London Stansted Airport (STN)
  • Flight distance: 1 385 km (~1h44)
  • Applicable compensation: 250 €

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Ryanair Palma de Mallorca - London is eligible?

For an Ryanair flight from Palma de Mallorca to London, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 250 €.

An unexpected cancellation or a diverted flight from Palma De Mallorca Airport without an immediate satisfactory solution gives rise to this same indemnity of 250 €.

What are the conditions for Ryanair to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at London.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Palma de Mallorca airport.
  • Airline responsibility: The problem must be attributable to Ryanair (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Palma de Mallorca, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Ryanair compensation

When a social movement disrupts your itinerary to London Stansted Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Palma de Mallorca - London flight.

What are your rights at Palma de Mallorca airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Ryanair must ensure the well-being of its passengers stuck at Palma de Mallorca.

Some passengers are unaware that transportation between the hotel and Palma De Mallorca Airport terminal is also included in the legal package due by Ryanair.

Steps: how to get your 250 € from Ryanair?

The formal notice letter and the collection of evidence of delay at London Stansted Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Don't fill out complex forms on the Ryanair website. Go through a passenger defense portal to secure your 250 € indemnity.

How long does it take to get the 250 € compensation?

On the PMI-STN line, delays can vary according to the reactivity of Ryanair's legal department.

Recovering 250 € has never been faster thanks to the interconnection between defense platforms and Ryanair systems.

What to do faced with silence or refusal from the airline?

The first refusal from Ryanair should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

DGAC or its European equivalents can be slow. A private court proceeding against Ryanair is often more striking.

Help & Information

Frequently Asked Questions: Flight Palma de Mallorca - London

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Ryanair flight from Palma de Mallorca to London?

According to European Regulation EC 261/2004, the distance between PMI and STN being 1 385 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Ryanair?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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