Flight compensation Ryanair:
Palma de Mallorca — Marseille

How to be compensated by Ryanair on the Palma de Mallorca (PMI) - Marseille (MRS) line

No one likes waiting for hours at the airport. If Ryanair did not respect its scheduled times for your Palma de Mallorca - Marseille flight, the law is on your side.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 479 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Ryanair Palma de Mallorca - Marseille is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Marseille Provence Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Ryanair owes you 250 €.

The compensation also covers boarding denials (overbooking). If Ryanair sold more seats than planned and you stay on the tarmac at Palma De Mallorca Airport, the 250 € compensation is automatic.

What are the conditions for Ryanair to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Marseille.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Palma de Mallorca airport.
• Airline responsibility: The problem must be attributable to Ryanair (technical problem, sick crew, scheduling...).

The impact of a strike on your Ryanair compensation

Not all strikes exempt the company from its obligations. If the delay of your Palma de Mallorca - Marseille trip is due to an internal strike within Ryanair, the European justice recently ruled that this entitles to compensation.

Even if 250 € is not payable due to an external strike at Palma de Mallorca, assistance (meals/hotel) remains mandatory for Ryanair.

What are your rights at Palma de Mallorca airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Palma De Mallorca Airport, Ryanair must provide you with free meals and refreshments in reasonable quantity given the delay.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Palma De Mallorca Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 250 € from Ryanair?

The formal notice letter and the collection of evidence of delay at Marseille Provence Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Ryanair.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Palma de Mallorca to Marseille Provence Airport can drag on if you don't follow up.

By entrusting the recovery of your 250 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 250 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

Experts in aviation law have a colossal history of Ryanair convictions, which is a decisive advantage.