Flight compensation Ryanair:
Porto — Dortmund

Procedure: Ryanair flight compensation from Porto to Dortmund

No one likes waiting for hours at the airport. If Ryanair did not respect its scheduled times for your Porto - Dortmund flight, the law is on your side.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 1 686 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Ryanair Porto - Dortmund is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Dortmund Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Ryanair owes you 400 €.

The compensation also covers boarding denials (overbooking). If Ryanair sold more seats than planned and you stay on the tarmac at Porto, the 400 € compensation is automatic.

What are the conditions for Ryanair to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Dortmund.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Porto airport.
• Airline responsibility: The problem must be attributable to Ryanair (technical problem, sick crew, scheduling...).

The impact of a strike on your Ryanair compensation

Not all strikes exempt the company from its obligations. If the delay of your Porto - Dortmund trip is due to an internal strike within Ryanair, the European justice recently ruled that this entitles to compensation.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Ryanair is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.

What are your rights at Porto airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 400 €, if the delay stretches at Porto airport, Ryanair is required to distribute vouchers to eat and drink.

Some passengers are unaware that transportation between the hotel and Porto terminal is also included in the legal package due by Ryanair.

Steps: how to get your 400 € from Ryanair?

The formal notice letter and the collection of evidence of delay at Dortmund Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Partner LegalTech services have tools to check actual Ryanair flight logs and contradict false weather excuses.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from Ryanair. An expert can reduce this time by half.

A collective action on the Ryanair flight from Porto can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 400 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

In the last instance, it is the summons to court that often unlocks the payment. The company Ryanair will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.