Disrupted flight (EC 261/2004)

Flight compensation Ryanair:
Rygge — Bergamo

Planned legal compensation: 400 €

Was your flight between Moss Airport, Rygge (RYG) and Bergamo / Orio Al Serio Airport (BGY) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Procedure: Ryanair flight compensation from Rygge to Bergamo

From Moss Airport, Rygge airport, your departure with Ryanair to Bergamo didn't go as planned? Passengers have strong rights against carriers.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 1 526 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Moss Airport, Rygge (RYG)
  • Arrival airport: Bergamo / Orio Al Serio Airport (BGY)
  • Flight distance: 1 526 km (~1h54)
  • Applicable compensation: 400 €

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Ryanair Rygge - Bergamo is eligible?

The compensation for flight RYG-BGY is compensation for lost time and not a simple refund of airport taxes.

Keeping your travel documents for the Ryanair RYG-BGY flight is crucial to prove that you were present at boarding at Rygge.

What are the conditions for Ryanair to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Bergamo.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Rygge airport.
  • Airline responsibility: The problem must be attributable to Ryanair (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Rygge, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Ryanair compensation

Not all strikes exempt the company from its obligations. If the delay of your Rygge - Bergamo trip is due to an internal strike within Ryanair, the European justice recently ruled that this entitles to compensation.

A strike by weather services at Moss Airport, Rygge or European air traffic control is an external cause over which Ryanair has no control.

What are your rights at Rygge airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Moss Airport, Rygge, Ryanair must provide you with free meals and refreshments in reasonable quantity given the delay.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Moss Airport, Rygge, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 400 € from Ryanair?

The formal notice letter and the collection of evidence of delay at Bergamo / Orio Al Serio Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Don't fill out complex forms on the Ryanair website. Go through a passenger defense portal to secure your 400 € indemnity.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Rygge to Bergamo / Orio Al Serio Airport can drag on if you don't follow up.

A collective action on the Ryanair flight from Rygge can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Rygge - Bergamo line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.

Help & Information

Frequently Asked Questions: Flight Rygge - Bergamo

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Ryanair flight from Rygge to Bergamo?

According to European Regulation EC 261/2004, the distance between RYG and BGY being 1 526 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Ryanair?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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