Flight compensation Ryanair:
Santiago — Gran Canaria

Ryanair passengers Santiago-Gran Canaria: what to do to file a claim

You were due to travel with Ryanair from Santiago to Gran Canaria and things went wrong? Regulation CE 261/2004 guarantees a payout in most cases.

With 1 778 km between Santiago de Compostela Airport and Gran Canaria Airport, CE 261 guarantees a lump-sum compensation of 400€ per person.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Good to know? Even if Ryanair is a airline based outside the EU, if the flight takes off from Santiago de Compostela Airport, CE 261 applies in full.

How to know if the flight Ryanair Santiago - Gran Canaria is eligible?

Be sure to retain your boarding pass for the Ryanair SCQ→LPA flight. They constitute the essential proof of your check-in.

In the case of a flight suppression, if you were informed fewer than two weeks before your departure from Santiago, the CE 261 applies equally.

What are the conditions for Ryanair to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Gran Canaria.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Santiago airport.
• Airline responsibility: The problem must be attributable to Ryanair (technical problem, sick crew, scheduling...).

The impact of a strike on your Ryanair compensation

Don't be misled by Ryanair's vague terms: a "wildcat" or declared strike is the operational burden of the airline. Regardless of distance, the principle remains identical for strikes.

An aviation law expert can quickly determine whether the strike that disrupted your Ryanair Santiago-Gran Canaria flight was the airline's responsibility or a third party's.

What are your rights at Santiago airport in case of prolonged wait?

Once the delay reaches the regulatory threshold, i.e. 3 hours for flights between 1500 and 3500 km, Ryanair must automatically provide the regulatory care to all passenger{s} waiting at Santiago.

In case of a next-day flight delay, the regulation stipulates that hotel accommodation and transfers to and from Santiago de Compostela Airport are fully at the airline's expense.

Steps: how to get your 400 € from Ryanair?

The battle to recover 400€ from Ryanair starts with sending a formal complaint. {Without a response within 6 weeks|If Ryanair doesn't reply}, court action is the next step.

By entrusting your SCQ-LPA case to our experts, you benefit from the "no result, no charge" principle (you only pay if you win).

How long does it take to get the 400 € compensation?

Many claimants wait more than half a year for a response from Ryanair. An specialist can cut the delay considerably.

Think about it: without lifting a finger, experts operate to recover your 400€ for the Ryanair Santiago-Gran Canaria flight. That's the luxury of delegation.

What to do faced with silence or refusal from the airline?

Don't take at face value Ryanair's email claiming that Santiago's airport was blocked by snow without consulting certified METAR data.

Aviation law experts have a vast record of rulings against Ryanair, which is a powerful lever in proceedings.