Flight compensation Ryanair:
Santiago — Palma de Mallorca

Ryanair passengers Santiago-Palma de Mallorca: what to do to file a claim

You were due to travel with Ryanair from Santiago to Palma de Mallorca and things went wrong? Regulation CE 261/2004 guarantees a payout in most cases.

With 1 003 km between Santiago de Compostela Airport and Palma De Mallorca Airport, CE 261 guarantees a lump-sum compensation of 250€ per person.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Good to know? Even if Ryanair is a airline based outside the EU, if the flight takes off from Santiago de Compostela Airport, CE 261 applies in full.

How to know if the flight Ryanair Santiago - Palma de Mallorca is eligible?

Distinguish between fare reimbursement and statutory indemnity! Even if Ryanair proposes a voucher for your Santiago - Palma de Mallorca flight, you can still claim the cash sum of 250€ guaranteed by the regulation.

An class change doesn't change your right to 250€ if the initial disruption is established under Regulation 261. The amount stays fixed at this short-haul tier.

What are the conditions for Ryanair to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Palma de Mallorca.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Santiago airport.
• Airline responsibility: The problem must be attributable to Ryanair (technical problem, sick crew, scheduling...).

The impact of a strike on your Ryanair compensation

When industrial action disrupts your journey to Palma De Mallorca Airport, {the airline|Ryanair} will often try to refuse the claim. However, a strike by its employees no longer constitutes, according to case law, an exempting circumstance.

However, if air traffic controllers at Santiago de Compostela Airport or security staff go on strike, this is indeed an force majeure situation. In this case, the 250€ cannot be claimed.

What are your rights at Santiago airport in case of prolonged wait?

Care is due after 2h of delay for this route. Ryanair must guarantee the wellbeing of passengers stranded at Santiago. This 2-hour threshold applies to flights ≤1500 km.

The full package of assistance includes: refreshments, hot meals if the delay warrants it, two free communications, and accommodation plus transfers if the flight is postponed. Everything at the expense of Ryanair.

Steps: how to get your 250 € from Ryanair?

The battle to recover 250€ from Ryanair starts with sending a formal complaint. {Without a response within 6 weeks|If Ryanair doesn't reply}, court action is the next step.

If you don't have the time for lengthy email exchanges, delegating your claim to specialists is the fastest way to see your 250€ credited in your account.

How long does it take to get the 250 € compensation?

A frequent concern is about how long it takes. A claim sent yourself to Ryanair's claims team can take several weeks, even months before you get a response.

The advantage of outsourcing your case to a specialist service is that they can accelerate the process through automated legal notices and the constant threat of court action.

What to do faced with silence or refusal from the airline?

The initial rejection from Ryanair must not make you give up. In most cases, passenger services invoke "weather" by default to gauge the traveller's persistence.

A recovery firm will know precisely how to rebut Ryanair's excuses, having access to certified weather records and traffic reports from Santiago de Compostela Airport to prove the airline's fault.