Disrupted flight (EC 261/2004)

Flight compensation Ryanair:
Shannon — Palma de Mallorca

Planned legal compensation: 400 €

Was your flight between Shannon Airport (SNN) and Palma De Mallorca Airport (PMI) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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How to be compensated by Ryanair on the Shannon (SNN) - Palma de Mallorca (PMI) line

From Shannon Airport airport, your departure with Ryanair to Palma de Mallorca didn't go as planned? Passengers have strong rights against carriers.

Directive 261/2004 is clear: for 1 712 km of flight, the company Ryanair is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Shannon Airport (SNN)
  • Arrival airport: Palma De Mallorca Airport (PMI)
  • Flight distance: 1 712 km (~2h08)
  • Applicable compensation: 400 €

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Ryanair Shannon - Palma de Mallorca is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Palma De Mallorca Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Ryanair owes you 400 €.

An unexpected cancellation or a diverted flight from Shannon Airport without an immediate satisfactory solution gives rise to this same indemnity of 400 €.

What are the conditions for Ryanair to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Palma de Mallorca.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Shannon airport.
  • Airline responsibility: The problem must be attributable to Ryanair (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Shannon, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Ryanair compensation

Don't be fooled by Ryanair's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

A strike by weather services at Shannon Airport or European air traffic control is an external cause over which Ryanair has no control.

What are your rights at Shannon airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Shannon Airport, Ryanair must provide you with free meals and refreshments in reasonable quantity given the delay.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Shannon Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 400 € from Ryanair?

The amicable route with Ryanair to recover 400 € often fails without a technical and legal file.

Don't fill out complex forms on the Ryanair website. Go through a passenger defense portal to secure your 400 € indemnity.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Shannon to Palma De Mallorca Airport can drag on if you don't follow up.

By entrusting the recovery of your 400 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

Don't take Ryanair's email for granted claiming that the airport was blocked by snow without checking official reports.

Experts in aviation law have a colossal history of Ryanair convictions, which is a decisive advantage.

Help & Information

Frequently Asked Questions: Flight Shannon - Palma de Mallorca

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Ryanair flight from Shannon to Palma de Mallorca?

According to European Regulation EC 261/2004, the distance between SNN and PMI being 1 712 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Ryanair?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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