Disrupted flight (EC 261/2004)

Flight compensation Ryanair:
Shannon — Tenerife

Planned legal compensation: 400 €

Was your flight between Shannon Airport (SNN) and Tenerife South Airport (TFS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your Ryanair flight compensation for the route Shannon - Tenerife

No one likes waiting for hours at the airport. If Ryanair did not respect its scheduled times for your Shannon - Tenerife flight, the law is on your side.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 2 814 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Shannon Airport (SNN)
  • Arrival airport: Tenerife South Airport (TFS)
  • Flight distance: 2 814 km (~3h31)
  • Applicable compensation: 400 €

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Ryanair Shannon - Tenerife is eligible?

For an Ryanair flight from Shannon to Tenerife, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 400 €.

The compensation also covers boarding denials (overbooking). If Ryanair sold more seats than planned and you stay on the tarmac at Shannon Airport, the 400 € compensation is automatic.

What are the conditions for Ryanair to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Tenerife.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Shannon airport.
  • Airline responsibility: The problem must be attributable to Ryanair (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Shannon, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Ryanair compensation

Not all strikes exempt the company from its obligations. If the delay of your Shannon - Tenerife trip is due to an internal strike within Ryanair, the European justice recently ruled that this entitles to compensation.

A strike by weather services at Shannon Airport or European air traffic control is an external cause over which Ryanair has no control.

What are your rights at Shannon airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Ryanair must ensure the well-being of its passengers stuck at Shannon.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Shannon Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 400 € from Ryanair?

The formal notice letter and the collection of evidence of delay at Tenerife South Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Ryanair.

How long does it take to get the 400 € compensation?

Airlines like Ryanair sometimes prioritize cases defended by law firms to avoid late interests.

A collective action on the Ryanair flight from Shannon can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Don't take Ryanair's email for granted claiming that the airport was blocked by snow without checking official reports.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.

Help & Information

Frequently Asked Questions: Flight Shannon - Tenerife

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Ryanair flight from Shannon to Tenerife?

According to European Regulation EC 261/2004, the distance between SNN and TFS being 2 814 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Ryanair?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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