Disrupted flight (EC 261/2004)

Flight compensation Ryanair:
St-Etienne — Porto

Planned legal compensation: 250 €

Was your flight between St-Etienne (EBU) and Porto (OPO) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

Delegate to our network of brokers and legal experts.

★★★★★ Free case study
Ryanair

Check my flight Ryanair

Get your compensation guaranteed by Regulation EC 261/2004.

100% secure process and GDPR compliant

Your entitlement: Ryanair flight from St-Etienne to Porto

You were due to travel with Ryanair from St-Etienne to Porto and things went wrong? Regulation CE 261/2004 guarantees a payout in most cases.

Seize this entitlement: the Ryanair flight St-Etienne → Porto (1 150 km) entitles you to 250€ compensation under EU regulation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: St-Etienne (EBU)
  • Arrival airport: Porto (OPO)
  • Flight distance: 1 150 km (~1h26)
  • Applicable compensation: 250 €

This is by no means a commercial courtesy from Ryanair, but a binding duty that applies to all flights subject to the scope of the directive.

How to know if the flight Ryanair St-Etienne - Porto is eligible?

Distinguish between fare reimbursement and statutory indemnity! Even if Ryanair proposes a voucher for your St-Etienne - Porto flight, you can still claim the cash sum of 250€ guaranteed by the regulation.

What many don't know: you have 5 years in France to submit your request against Ryanair for the St-Etienne-Porto flight. Don't think it's too late even after several months.

What are the conditions for Ryanair to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Porto.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at St-Etienne airport.
  • Airline responsibility: The problem must be attributable to Ryanair (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from St-Etienne, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Ryanair compensation

The CJEU has definitively ruled: staff strikes are not force majeure for carriers. This precedent is authoritative across all 27 EU member states.

Remember that the burden of proof lies with Ryanair. It is up to the airline to prove that the delay of your St-Etienne→Porto flight was caused by a genuinely extraordinary event.

What are your rights at St-Etienne airport in case of prolonged wait?

On top of the {financial compensation|250€ indemnity}, EU regulation mandates what is known as a duty of assistance. If your flight is held at St-Etienne, Ryanair must supply you free of charge with meals and refreshments in reasonable quantity the waiting time.

The full package of assistance includes: refreshments, hot meals if the delay warrants it, two free communications, and accommodation plus transfers if the flight is postponed. Everything at the expense of Ryanair.

Steps: how to get your 250 € from Ryanair?

It is strongly recommended to keep your Ryanair boarding pass and all communications regarding the delay at St-Etienne. These documents are crucial for supporting your case.

This is where lawyers and expert services come in. By engaging a expert service, you assess eligibility in minutes and delegate the entire process to recover your 250€ with peace of mind.

How long does it take to get the 250 € compensation?

Some passengers wait over 6 months for a response from Ryanair. An expert can cut the delay considerably.

By choosing a "No Win, No Fee" service, you take no risk. If the 250€ aren't recovered, you owe nothing. As transparent as that.

What to do faced with silence or refusal from the airline?

Don't take at face value Ryanair's email claiming that St-Etienne's airport was blocked by snow without consulting certified METAR data.

The success rate of specialist firms against Ryanair approaches 98% when the claim is legitimate. This proves the strength of Regulation CE 261 against unjustified refusals.

Help & Information

Frequently Asked Questions: Flight St-Etienne - Porto

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Ryanair flight from St-Etienne to Porto?

According to European Regulation EC 261/2004, the distance between EBU and OPO being 1 150 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Ryanair?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
Start my claim
100% secure process and GDPR compliant