Flight compensation Ryanair:
Thessaloniki — Chania
Was your flight between Thessaloniki Macedonia International Airport (SKG) and Chania International Airport (CHQ) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Ryanair flight Thessaloniki - Chania: your rights to compensation
From Thessaloniki Macedonia International Airport, your departure with Ryanair to Chania didn't go as planned? Passengers have strong rights against airlines.
Your compensation amount doesn't depend on the ticket price. Only the distance of 564 km dictates the indemnity under EU law.
Why are you entitled to 250 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Thessaloniki Macedonia International Airport (SKG)
- Arrival airport: Chania International Airport (CHQ)
- Flight distance: 564 km (~0h42)
- Applicable compensation: 250 €
Remember that this law applies whether you're in economy or business, and irrespective of the passenger's citizenship.
How to know if the flight Ryanair Thessaloniki - Chania is eligible?
For an Ryanair flight from Thessaloniki to Chania, punctuality is a contractual obligation. A delay of 180 minutes triggers the right to {financial compensation|the 250€ payout}.
The 250€ fixed payout is owed for each traveller. A family of 4: every passenger can claim {the same amount|250€}. Even on a short flight, families can recover a significant sum.
What are the conditions for Ryanair to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Chania.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Thessaloniki airport.
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Airline responsibility: The problem must be attributable to Ryanair (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Thessaloniki, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Ryanair compensation
Don't be misled by Ryanair's vague terms: a "spontaneous" or declared strike is the operational burden of the airline. On this short-haul, the internal/external strike distinction is the same.
A strike by ATC services at Thessaloniki Macedonia International Airport or European ATC is an external cause over which Ryanair has no control.
What are your rights at Thessaloniki airport in case of prolonged wait?
Here is what Ryanair owes you during a prolonged wait at Thessaloniki Macedonia International Airport: drinks and snacks proportionate to the delay, the ability to call or email, and accommodation if an overnight stay is needed.
If your replacement flight is only the next day, Ryanair must also cover your hotel night close to Thessaloniki Macedonia International Airport and the shuttle transfer between the airport and accommodation.
Steps: how to get your 250 € from Ryanair?
Asserting your rights against Ryanair demands tenacity. Silence or template replies are common tactics.
To boost your odds of winning, engage a specialist firm. These professionals know the case law and won't be intimidated against Ryanair's lawyers.
How long does it take to get the 250 € compensation?
Some passengers wait over 6 months for a response from Ryanair. An expert can cut the delay considerably.
A collective action on the Ryanair flight from Thessaloniki can also be a way to {get your funds|recover your 250€} faster.
What to do faced with silence or refusal from the airline?
It is not uncommon for Ryanair's algorithms to automatically reject your first attempt under a vague excuse without merit.
If you are certain of your legal right, you can contact the Civil Aviation Authority of the departure country, or more effectively, take the case to a tribunal with a expert partner lawyer.
Frequently Asked Questions: Flight Thessaloniki - Chania
Everything you need to know about your request under European Union law.