Flight compensation S7 Airlines:
Heraklion — Moscow

Claim and compensation for flight S7 Airlines Heraklion - Moscow

The HER - DME route operated by S7 Airlines experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

Given the route between Heraklion and Moscow (2 434 km), the European scale provides automatic financial protection in case of failure by S7 Airlines.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like S7 Airlines.

How to know if the flight S7 Airlines Heraklion - Moscow is eligible?

To determine if your trip between Heraklion and Moscow entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

In the case of a cancellation, if you are notified less than 14 days before your departure from Heraklion, the regulation applies in the same way.

What are the conditions for S7 Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Moscow.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Heraklion airport.
• Airline responsibility: The problem must be attributable to S7 Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your S7 Airlines compensation

Don't be fooled by S7 Airlines's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

A strike by weather services at Heraklion International Nikos Kazantzakis Airport or European air traffic control is an external cause over which S7 Airlines has no control.

What are your rights at Heraklion airport in case of prolonged wait?

If Heraklion International Nikos Kazantzakis Airport airport becomes your temporary residence because of S7 Airlines, know that your essential needs must be covered by the carrier.

Your forced stay at Heraklion shouldn't cost you a penny more than originally planned for your HER-DME trip.

Steps: how to get your 400 € from S7 Airlines?

For your Heraklion - Moscow trip, every minute counts. Note the reasons given by S7 Airlines staff at the Heraklion International Nikos Kazantzakis Airport counter during the incident.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 400 € arrive in your bank account.

How long does it take to get the 400 € compensation?

Airlines like S7 Airlines sometimes prioritize cases defended by law firms to avoid late interests.

Technology today allows real-time tracking of the progress of your request against S7 Airlines on your smartphone.

What to do faced with silence or refusal from the airline?

Don't take S7 Airlines's email for granted claiming that the airport was blocked by snow without checking official reports.

Experts in aviation law have a colossal history of S7 Airlines convictions, which is a decisive advantage.