Flight compensation SATA International:
Lisbon — Boston

Claim and compensation for flight SATA International Lisbon - Boston

The LIS - BOS route operated by SATA International experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

European legislation strictly frames passenger rights. For a distance of 5 124 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from SATA International, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight SATA International Lisbon - Boston is eligible?

Check your actual arrival time at Boston. If SATA International made you wait more than three hours on the tarmac at General Edward Lawrence Logan International Airport, your claim is legitimate.

Also note that the distance of 5 124 km perfectly justifies the compensation bracket of 600 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for SATA International to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Boston.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Lisbon airport.
• Airline responsibility: The problem must be attributable to SATA International (technical problem, sick crew, scheduling...).

The impact of a strike on your SATA International compensation

If your SATA International flight from Lisbon Portela Airport was cancelled due to an internal union strike, you are eligible for legal repair.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Lisbon - Boston flight.

What are your rights at Lisbon airport in case of prolonged wait?

Don't buy your food without first asking SATA International for coupons. If you do, keep your receipts carefully.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Lisbon Portela Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 600 € from SATA International?

For your Lisbon - Boston trip, every minute counts. Note the reasons given by SATA International staff at the Lisbon Portela Airport counter during the incident.

By entrusting your case regarding flight LIS-BOS to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 600 € compensation?

A frequent question concerns processing times. A claim filed directly with SATA International customer service can take several weeks or even months before getting a response.

Recovering 600 € has never been faster thanks to the interconnection between defense platforms and SATA International systems.

What to do faced with silence or refusal from the airline?

The first refusal from SATA International should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

DGAC or its European equivalents can be slow. A private court proceeding against SATA International is often more striking.