Disrupted flight (EC 261/2004)

Flight compensation SATA International:
Lisbon — Valencia

Planned legal compensation: 250 €

Was your flight between Lisbon Portela Airport (LIS) and Valencia Airport (VLC) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Recover up to 250€ for SATA International flight Lisbon → Valencia

A delay over 3 hours on SATA International Lisbon → Valencia qualifies you for up to 250€. Check how to claim.

The legal coverage under CE 261/2004 applies by law when SATA International breaches its duties on the 750 km route from Lisbon to Valencia.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Lisbon Portela Airport (LIS)
  • Arrival airport: Valencia Airport (VLC)
  • Flight distance: 750 km (~0h56)
  • Applicable compensation: 250 €

Since the Sturgeon ruling of 2009, delays over 3 hours are treated the same as cancellations regarding payout entitlement. This greatly broadened the scope of the regulation.

How to know if the flight SATA International Lisbon - Valencia is eligible?

Your eligibility rests on objective criteria. Eurocontrol data will verify the precise moment of actual arrival at Valencia Airport.

Even if SATA International offers a replacement flight, the 250€ indemnity remains owed if the final delay at Valencia is over the 180-minute threshold.

What are the conditions for SATA International to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Valencia.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Lisbon airport.
  • Airline responsibility: The problem must be attributable to SATA International (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Lisbon, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your SATA International compensation

When a strike impacts your route to Valencia Airport, {the airline|SATA International} will likely attempt to dodge liability. However, a strike by its own staff is no longer, in most cases, valid grounds for refusal.

The key question is invariably: which staff stopped work? If {the answer is yes|it's SATA International's employees}, {you're entitled to 250€|compensation is owed}. If it's a third party, only care remains.

What are your rights at Lisbon airport in case of prolonged wait?

If Lisbon Portela Airport turns into your involuntary base because of SATA International, the law stipulates that your essential requirements must be covered by the carrier. Assistance is due from 2 hours for flights of this distance.

The full package of assistance includes: refreshments, hot meals if the delay warrants it, two free communications, and accommodation plus transfers if the flight is postponed. Everything at the expense of SATA International.

Steps: how to get your 250 € from SATA International?

For your Lisbon → Valencia route, precision is crucial. Record the reasons given by SATA International staff at Lisbon Portela Airport during the incident.

This is precisely why specialists and LegalTech platforms exist. By using a specialist partner, you check your flight instantly and hand over all formalities to obtain your 250€ with peace of mind.

How long does it take to get the 250 € compensation?

Every day of delay in processing your Lisbon-Valencia case can generate legal interest {in your favour|against SATA International}. This is a advantage that lawyers exploit effectively.

The advantage of delegating your claim to a LegalTech firm is that they can speed up the process through industrialised follow-up and the prospect of litigation.

What to do faced with silence or refusal from the airline?

The first refusal from SATA International should not discourage you. Very often, claims teams cite "force majeure" automatically to test the traveller's determination.

For your 250€, don't settle with SATA International without the advice of a professional who knows the full scope of your claim for Lisbon→Valencia.

Help & Information

Frequently Asked Questions: Flight Lisbon - Valencia

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled SATA International flight from Lisbon to Valencia?

According to European Regulation EC 261/2004, the distance between LIS and VLC being 750 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from SATA International?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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