Disrupted flight (EC 261/2004)

Flight compensation SATA International:
Stockholm — Lisbon

Planned legal compensation: 400 €

Was your flight between Stockholm-Arlanda Airport (ARN) and Lisbon Portela Airport (LIS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Claim your compensation for SATA International Stockholm - Lisbon

Denied boarding on SATA International Stockholm - Lisbon entitles you to up to 400€. Find out if you're eligible.

EU law strictly protects passenger rights. For 2 998 km, the legal compensation is owed if {the airline is at fault|SATA International bears responsibility}. Your flight falls within the medium-haul tier.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Stockholm-Arlanda Airport (ARN)
  • Arrival airport: Lisbon Portela Airport (LIS)
  • Flight distance: 2 998 km (~3h45)
  • Applicable compensation: 400 €

This key legislation of European aviation rights covers nearly a billion passengers every year. Yet, over 85% don't bother because they don't know their rights.

How to know if the flight SATA International Stockholm - Lisbon is eligible?

Your entitlement depends on verifiable facts. Eurocontrol data will confirm the exact time of door opening at Lisbon Portela Airport.

Even if SATA International reroutes you, the 400€ compensation still applies if the arrival at Lisbon exceeds 3 hours.

What are the conditions for SATA International to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Lisbon.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Stockholm airport.
  • Airline responsibility: The problem must be attributable to SATA International (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Stockholm, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your SATA International compensation

The CJEU has definitively ruled: staff strikes are not force majeure for carriers. This precedent is authoritative across all 27 EU member states.

A strike by ATC services at Stockholm-Arlanda Airport or European ATC is an external cause over which SATA International has no control.

What are your rights at Stockholm airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. SATA International must ensure the wellbeing of passengers stuck at Stockholm. The threshold rises to 3 hours for flights of 1500 to 3500 km.

Even in extraordinary circumstances, the right to assistance at Stockholm remains valid. The hotel is owed if SATA International pushes your flight by a day.

Steps: how to get your 400 € from SATA International?

For your Stockholm - Lisbon flight, every detail matters. Note down the explanations provided by SATA International staff at Stockholm-Arlanda Airport during the disruption.

This is where lawyers and expert services come in. By engaging a expert service, you assess eligibility in minutes and delegate the entire process to recover your 400€ stress-free.

How long does it take to get the 400 € compensation?

Airlines like SATA International often fast-track cases backed by legal professionals to prevent interest charges. Medium-haul cases have a standard processing timeline.

By opting for a platform with no upfront costs, you have nothing to lose. If the 400€ case fails, you pay nothing. It's that simple.

What to do faced with silence or refusal from the airline?

It is quite common for SATA International's systems to refuse by default your initial claim under a generic pretext that is unfounded.

{Facing a refusal|If SATA International persists}, three options exist: approaching the aviation authority, mediation, or court proceedings. An expert will guide you the most effective channel for {your situation|the Stockholm→Lisbon case}.

Help & Information

Frequently Asked Questions: Flight Stockholm - Lisbon

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled SATA International flight from Stockholm to Lisbon?

According to European Regulation EC 261/2004, the distance between ARN and LIS being 2 998 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from SATA International?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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