Flight compensation Scandinavian Airlines System:
Aberdeen — Bergen

How to be compensated by Scandinavian Airlines System on the Aberdeen (ABZ) - Bergen (BGO) line

No one likes waiting for hours at the airport. If Scandinavian Airlines System did not respect its scheduled times for your Aberdeen - Bergen flight, the law is on your side.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 548 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Scandinavian Airlines System Aberdeen - Bergen is eligible?

For an Scandinavian Airlines System flight from Aberdeen to Bergen, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 250 €.

The compensation also covers boarding denials (overbooking). If Scandinavian Airlines System sold more seats than planned and you stay on the tarmac at Aberdeen Dyce Airport, the 250 € compensation is automatic.

What are the conditions for Scandinavian Airlines System to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Bergen.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Aberdeen airport.
• Airline responsibility: The problem must be attributable to Scandinavian Airlines System (technical problem, sick crew, scheduling...).

The impact of a strike on your Scandinavian Airlines System compensation

If your Scandinavian Airlines System flight from Aberdeen Dyce Airport was cancelled due to an internal union strike, you are eligible for legal repair.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Aberdeen - Bergen flight.

What are your rights at Aberdeen airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Aberdeen Dyce Airport, Scandinavian Airlines System must provide you with free meals and refreshments in reasonable quantity given the delay.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Aberdeen Dyce Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 250 € from Scandinavian Airlines System?

The formal notice letter and the collection of evidence of delay at Bergen Airport, Flesland airport (boarding pass, certificate) are mandatory steps to face the airline.

Don't fill out complex forms on the Scandinavian Airlines System website. Go through a passenger defense portal to secure your 250 € indemnity.

How long does it take to get the 250 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Scandinavian Airlines System to validate a complex file often varies between four and twelve weeks.

If your file is particularly solid regarding the incident occurred on the Aberdeen - Bergen section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The first refusal from Scandinavian Airlines System should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Aberdeen Dyce Airport airport to prove their faults.