Flight compensation Scandinavian Airlines System:
Aberdeen — Stavanger

Refund and compensation Scandinavian Airlines System: route Aberdeen to Stavanger

The ABZ - SVG route operated by Scandinavian Airlines System experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

By taking off from Aberdeen Dyce Airport, you are protected by the EU's legal framework. The distance of 497 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Scandinavian Airlines System, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Scandinavian Airlines System Aberdeen - Stavanger is eligible?

To determine if your trip between Aberdeen and Stavanger entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

In the case of a cancellation, if you are notified less than 14 days before your departure from Aberdeen, the regulation applies in the same way.

What are the conditions for Scandinavian Airlines System to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Stavanger.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Aberdeen airport.
• Airline responsibility: The problem must be attributable to Scandinavian Airlines System (technical problem, sick crew, scheduling...).

The impact of a strike on your Scandinavian Airlines System compensation

Don't be fooled by Scandinavian Airlines System's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Scandinavian Airlines System is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Aberdeen airport in case of prolonged wait?

If Aberdeen Dyce Airport airport becomes your temporary residence because of Scandinavian Airlines System, know that your essential needs must be covered by the carrier.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Aberdeen Dyce Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Scandinavian Airlines System?

Starting a procedure against Scandinavian Airlines System for a flight from Aberdeen to Stavanger can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

By entrusting your case regarding flight ABZ-SVG to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Scandinavian Airlines System. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Scandinavian Airlines System on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Aberdeen - Stavanger line.

Experts in aviation law have a colossal history of Scandinavian Airlines System convictions, which is a decisive advantage.