Disrupted flight (EC 261/2004)

Flight compensation Scandinavian Airlines System:
Alesund — Copenhagen

Planned legal compensation: 250 €

Was your flight between Alesund (AES) and Copenhagen Kastrup Airport (CPH) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Scandinavian Airlines System passengers Alesund-Copenhagen: your guide to get compensated

The route AES - CPH by Scandinavian Airlines System was disrupted? Whatever the cause, you could qualify for financial compensation.

With 857 km between Alesund and Copenhagen Kastrup Airport, EU regulation grants you a fixed indemnity of 250€ per passenger.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Alesund (AES)
  • Arrival airport: Copenhagen Kastrup Airport (CPH)
  • Flight distance: 857 km (~1h04)
  • Applicable compensation: 250 €

This is by no means a commercial courtesy from Scandinavian Airlines System, but a binding duty that applies to all flights subject to the scope of the directive.

How to know if the flight Scandinavian Airlines System Alesund - Copenhagen is eligible?

Be sure to save your boarding pass for the Scandinavian Airlines System AES→CPH flight. They constitute the indispensable proof of your check-in.

In the case of a flight suppression, if you were informed fewer than two weeks before your departure from Alesund, the CE 261 applies equally.

What are the conditions for Scandinavian Airlines System to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Copenhagen.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Alesund airport.
  • Airline responsibility: The problem must be attributable to Scandinavian Airlines System (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Alesund, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Scandinavian Airlines System compensation

Don't be misled by Scandinavian Airlines System's vague terms: a "wildcat" or declared strike is the operational burden of the airline. On this short-haul, the internal/external strike distinction is the same.

A strike by ATC services at Alesund or European ATC is an external cause over which Scandinavian Airlines System has no control.

What are your rights at Alesund airport in case of prolonged wait?

Once the delay reaches the regulatory threshold, i.e. 2 hours for flights ≤1500 km, Scandinavian Airlines System must automatically provide the regulatory care to all passenger{s} waiting at Alesund.

The regulation is very clear: assistance is not an optional courtesy from Scandinavian Airlines System. It is a regulatory requirement that can be sanctioned.

Steps: how to get your 250 € from Scandinavian Airlines System?

To get started: submit a written complaint to Scandinavian Airlines System's claims department explicitly citing Regulation CE 261/2004 and {the 250€ amount|your specific claim}.

If you lack availability for months of back-and-forth, outsourcing your case to legal experts is the most effective way to see your 250€ arrive in your bank account.

How long does it take to get the 250 € compensation?

The irony: the longer Scandinavian Airlines System stalls paying your 250€, the more the total amount can increase with interest. Experts know this to speed up settlement.

By handing over the recovery of your 250€ to a professional service, you avoid long delays and the anxiety of seeing your case shelved, as follow-ups are handled by aviation law professionals.

What to do faced with silence or refusal from the airline?

It is not uncommon for Scandinavian Airlines System's algorithms to automatically reject your first attempt under a vague excuse without merit.

{Facing a refusal|If Scandinavian Airlines System persists}, three paths are available: filing with the national CAA, an ombudsman, or legal action. An professional will determine the best route for {your situation|the Alesund-Copenhagen case}.

Help & Information

Frequently Asked Questions: Flight Alesund - Copenhagen

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Scandinavian Airlines System flight from Alesund to Copenhagen?

According to European Regulation EC 261/2004, the distance between AES and CPH being 857 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Scandinavian Airlines System?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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