Disrupted flight (EC 261/2004)

Flight compensation Scandinavian Airlines System:
Alesund — Oslo

Planned legal compensation: 250 €

Was your flight between Alesund (AES) and Oslo Gardermoen Airport (OSL) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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How to be compensated by Scandinavian Airlines System on the Alesund (AES) - Oslo (OSL) line

Have you experienced a major inconvenience during your trip between Alesund and Oslo with Scandinavian Airlines System? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 378 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Alesund (AES)
  • Arrival airport: Oslo Gardermoen Airport (OSL)
  • Flight distance: 378 km (~0h28)
  • Applicable compensation: 250 €

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Scandinavian Airlines System Alesund - Oslo is eligible?

The compensation for flight AES-OSL is compensation for lost time and not a simple refund of airport taxes.

An unexpected cancellation or a diverted flight from Alesund without an immediate satisfactory solution gives rise to this same indemnity of 250 €.

What are the conditions for Scandinavian Airlines System to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Oslo.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Alesund airport.
  • Airline responsibility: The problem must be attributable to Scandinavian Airlines System (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Alesund, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Scandinavian Airlines System compensation

When a social movement disrupts your itinerary to Oslo Gardermoen Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Alesund - Oslo flight.

What are your rights at Alesund airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Scandinavian Airlines System must ensure the well-being of its passengers stuck at Alesund.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Alesund and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 250 € from Scandinavian Airlines System?

The formal notice letter and the collection of evidence of delay at Oslo Gardermoen Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Scandinavian Airlines System.

How long does it take to get the 250 € compensation?

On the AES-OSL line, delays can vary according to the reactivity of Scandinavian Airlines System's legal department.

If your file is particularly solid regarding the incident occurred on the Alesund - Oslo section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The first refusal from Scandinavian Airlines System should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

For your 250 €, don't compromise with Scandinavian Airlines System without the opinion of a professional who knows the real value of your prejudice at Alesund.

Help & Information

Frequently Asked Questions: Flight Alesund - Oslo

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Scandinavian Airlines System flight from Alesund to Oslo?

According to European Regulation EC 261/2004, the distance between AES and OSL being 378 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Scandinavian Airlines System?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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