Flight compensation Scandinavian Airlines System:
Bergen — Aberdeen

How to be compensated by Scandinavian Airlines System on the Bergen (BGO) - Aberdeen (ABZ) line

Have you experienced a major inconvenience during your trip between Bergen and Aberdeen with Scandinavian Airlines System? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Fortunately, for this specific route with a distance of 548 km, EC Regulation 261/2004 requires Scandinavian Airlines System to pay you financial compensation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Scandinavian Airlines System Bergen - Aberdeen is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Aberdeen Dyce Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Scandinavian Airlines System owes you 250 €.

An unexpected cancellation or a diverted flight from Bergen Airport, Flesland without an immediate satisfactory solution gives rise to this same indemnity of 250 €.

What are the conditions for Scandinavian Airlines System to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Aberdeen.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Bergen airport.
• Airline responsibility: The problem must be attributable to Scandinavian Airlines System (technical problem, sick crew, scheduling...).

The impact of a strike on your Scandinavian Airlines System compensation

Not all strikes exempt the company from its obligations. If the delay of your Bergen - Aberdeen trip is due to an internal strike within Scandinavian Airlines System, the European justice recently ruled that this entitles to compensation.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Scandinavian Airlines System is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Bergen airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Bergen Airport, Flesland, Scandinavian Airlines System must provide you with free meals and refreshments in reasonable quantity given the delay.

Some passengers are unaware that transportation between the hotel and Bergen Airport, Flesland terminal is also included in the legal package due by Scandinavian Airlines System.

Steps: how to get your 250 € from Scandinavian Airlines System?

The formal notice letter and the collection of evidence of delay at Aberdeen Dyce Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Don't fill out complex forms on the Scandinavian Airlines System website. Go through a passenger defense portal to secure your 250 € indemnity.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Scandinavian Airlines System. An expert can reduce this time by half.

By entrusting the recovery of your 250 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Bergen - Aberdeen line.

In the last instance, it is the summons to court that often unlocks the payment. The company Scandinavian Airlines System will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.