Disrupted flight (EC 261/2004)

Flight compensation Scandinavian Airlines System:
Bergen — Stavanger

Planned legal compensation: 250 €

Was your flight between Bergen Airport, Flesland (BGO) and Stavanger Airport, Sola (SVG) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Procedure: Scandinavian Airlines System flight compensation from Bergen to Stavanger

Have you experienced a major inconvenience during your trip between Bergen and Stavanger with Scandinavian Airlines System? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 159 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Bergen Airport, Flesland (BGO)
  • Arrival airport: Stavanger Airport, Sola (SVG)
  • Flight distance: 159 km (~0h12)
  • Applicable compensation: 250 €

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Scandinavian Airlines System Bergen - Stavanger is eligible?

For an Scandinavian Airlines System flight from Bergen to Stavanger, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 250 €.

The compensation also covers boarding denials (overbooking). If Scandinavian Airlines System sold more seats than planned and you stay on the tarmac at Bergen Airport, Flesland, the 250 € compensation is automatic.

What are the conditions for Scandinavian Airlines System to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Stavanger.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Bergen airport.
  • Airline responsibility: The problem must be attributable to Scandinavian Airlines System (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Bergen, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Scandinavian Airlines System compensation

When a social movement disrupts your itinerary to Stavanger Airport, Sola, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

In all cases, a precise analysis of flight logs will confirm if the weather or traffic conditions were truly exceptional.

What are your rights at Bergen airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Bergen Airport, Flesland, Scandinavian Airlines System must provide you with free meals and refreshments in reasonable quantity given the delay.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Bergen Airport, Flesland and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 250 € from Scandinavian Airlines System?

Getting justice against carrier Scandinavian Airlines System requires perseverance. No response or standardized refusals are common tactics.

Don't fill out complex forms on the Scandinavian Airlines System website. Go through a passenger defense portal to secure your 250 € indemnity.

How long does it take to get the 250 € compensation?

A frequent question concerns processing times. A claim filed directly with Scandinavian Airlines System customer service can take several weeks or even months before getting a response.

If your file is particularly solid regarding the incident occurred on the Bergen - Stavanger section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

An unfounded refusal from Scandinavian Airlines System is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Bergen Airport, Flesland airport to prove their faults.

Help & Information

Frequently Asked Questions: Flight Bergen - Stavanger

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Scandinavian Airlines System flight from Bergen to Stavanger?

According to European Regulation EC 261/2004, the distance between BGO and SVG being 159 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Scandinavian Airlines System?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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