Flight compensation Scandinavian Airlines System:
Billund — Istanbul

Legal right to compensation: Scandinavian Airlines System flight between Billund and Istanbul

If your trip departing from Billund Airport and arriving at Istanbul operated by Scandinavian Airlines System was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 2 146 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Scandinavian Airlines System, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Scandinavian Airlines System Billund - Istanbul is eligible?

To determine if your trip between Billund and Istanbul entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Upgrading or downgrading does not change your right to 400 € if the initial incident is qualified under Regulation 261.

What are the conditions for Scandinavian Airlines System to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Istanbul.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Billund airport.
• Airline responsibility: The problem must be attributable to Scandinavian Airlines System (technical problem, sick crew, scheduling...).

The impact of a strike on your Scandinavian Airlines System compensation

Not all strikes exempt the company from its obligations. If the delay of your Billund - Istanbul trip is due to an internal strike within Scandinavian Airlines System, the European justice recently ruled that this entitles to compensation.

A strike by weather services at Billund Airport or European air traffic control is an external cause over which Scandinavian Airlines System has no control.

What are your rights at Billund airport in case of prolonged wait?

During these long hours of waiting in the Billund Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Your forced stay at Billund shouldn't cost you a penny more than originally planned for your BLL-IST trip.

Steps: how to get your 400 € from Scandinavian Airlines System?

For your Billund - Istanbul trip, every minute counts. Note the reasons given by Scandinavian Airlines System staff at the Billund Airport counter during the incident.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 400 € without stress.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Billund to Istanbul can drag on if you don't follow up.

A collective action on the Scandinavian Airlines System flight from Billund can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Billund - Istanbul line.

In the last instance, it is the summons to court that often unlocks the payment. The company Scandinavian Airlines System will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.