Disrupted flight (EC 261/2004)

Flight compensation Scandinavian Airlines System:
Bucharest — Copenhagen

Planned legal compensation: 400 €

Was your flight between Henri Coand? International Airport (OTP) and Copenhagen Kastrup Airport (CPH) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Legal right to compensation: Scandinavian Airlines System flight between Bucharest and Copenhagen

If your trip departing from Henri Coand? International Airport and arriving at Copenhagen Kastrup Airport operated by Scandinavian Airlines System was disrupted, you are not alone against the airline.

Given the route between Bucharest and Copenhagen (1 552 km), the European scale provides automatic financial protection in case of failure by Scandinavian Airlines System.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Henri Coand? International Airport (OTP)
  • Arrival airport: Copenhagen Kastrup Airport (CPH)
  • Flight distance: 1 552 km (~1h56)
  • Applicable compensation: 400 €

This is not a commercial gesture from Scandinavian Airlines System, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Scandinavian Airlines System Bucharest - Copenhagen is eligible?

To determine if your trip between Bucharest and Copenhagen entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Upgrading or downgrading does not change your right to 400 € if the initial incident is qualified under Regulation 261.

What are the conditions for Scandinavian Airlines System to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Copenhagen.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Bucharest airport.
  • Airline responsibility: The problem must be attributable to Scandinavian Airlines System (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Bucharest, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Scandinavian Airlines System compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Scandinavian Airlines System staff (pilots, flight attendants) and an external strike.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Bucharest - Copenhagen flight.

What are your rights at Bucharest airport in case of prolonged wait?

If Henri Coand? International Airport airport becomes your temporary residence because of Scandinavian Airlines System, know that your essential needs must be covered by the carrier.

Your forced stay at Bucharest shouldn't cost you a penny more than originally planned for your OTP-CPH trip.

Steps: how to get your 400 € from Scandinavian Airlines System?

It is strongly recommended to keep your Scandinavian Airlines System boarding pass and any communication relating to the delay suffered at Henri Coand? International Airport airport. These documents will be vital for your case.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 400 € arrive in your bank account.

How long does it take to get the 400 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Scandinavian Airlines System to validate a complex file often varies between four and twelve weeks.

Recovering 400 € has never been faster thanks to the interconnection between defense platforms and Scandinavian Airlines System systems.

What to do faced with silence or refusal from the airline?

An unfounded refusal from Scandinavian Airlines System is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Henri Coand? International Airport airport to prove their faults.

Help & Information

Frequently Asked Questions: Flight Bucharest - Copenhagen

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Scandinavian Airlines System flight from Bucharest to Copenhagen?

According to European Regulation EC 261/2004, the distance between OTP and CPH being 1 552 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Scandinavian Airlines System?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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