Flight compensation Scandinavian Airlines System:
Copenhagen — Palma de Mallorca
Was your flight between Copenhagen Kastrup Airport (CPH) and Palma De Mallorca Airport (PMI) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
Delegate to our network of brokers and legal experts.
Check my flight Scandinavian Airlines System
Get your compensation guaranteed by Regulation EC 261/2004.
100% secure process and GDPR compliant
Legal right: Scandinavian Airlines System flight between Copenhagen and Palma de Mallorca
The route CPH - PMI by Scandinavian Airlines System was disrupted? Whatever the cause, you could qualify for financial compensation.
With 1 931 km between Copenhagen Kastrup Airport and Palma De Mallorca Airport, EU regulation grants you a fixed indemnity of 400€ per passenger.
Why are you entitled to 400 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Copenhagen Kastrup Airport (CPH)
- Arrival airport: Palma De Mallorca Airport (PMI)
- Flight distance: 1 931 km (~2h25)
- Applicable compensation: 400 €
Did you know? Even if Scandinavian Airlines System is a non-EU carrier, if the flight departs from Copenhagen Kastrup Airport, EU regulation applies completely.
How to know if the flight Scandinavian Airlines System Copenhagen - Palma de Mallorca is eligible?
Three conditions must be met to trigger your right to 400€: {delay exceeds 3h at Palma de Mallorca|flight cancelled less than 14 days before|boarding denied} — and {the cause is attributable to|Scandinavian Airlines System is responsible for|the fault lies with} Scandinavian Airlines System.
In the case of a cancellation, if you were notified less than 14 days before your departure from Copenhagen, the regulation applies in the same way.
What are the conditions for Scandinavian Airlines System to compensate you?
-
Delay at arrival: You arrived with more than 3 hours delay at Palma de Mallorca.
-
Cancellation: The airline cancelled the flight less than 14 days before departure.
-
Overbooking: You were denied boarding against your will at Copenhagen airport.
-
Airline responsibility: The problem must be attributable to Scandinavian Airlines System (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Copenhagen, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Scandinavian Airlines System compensation
When a strike impacts your route to Palma De Mallorca Airport, {the airline|Scandinavian Airlines System} will likely attempt to dodge liability. However, a strike by its own staff is no longer, in most cases, valid grounds for refusal.
The difference is fine but crucial. By engaging specialist lawyers, they will check in aeronautical databases the real cause of the delay logged on the day of your Copenhagen → Palma de Mallorca flight.
What are your rights at Copenhagen airport in case of prolonged wait?
Here is what Scandinavian Airlines System owes you during a prolonged wait at Copenhagen Kastrup Airport: drinks and snacks proportionate to the delay, the ability to call or email, and accommodation if an overnight stay is needed.
Your forced stay at Copenhagen should not cost you a single extra cent beyond your original booking for CPH→PMI. For a medium-haul, accommodation costs at Copenhagen can be significant — Scandinavian Airlines System must cover them.
Steps: how to get your 400 € from Scandinavian Airlines System?
To get started: submit a written complaint to Scandinavian Airlines System's claims department explicitly citing Regulation CE 261/2004 and {the 400€ amount|your specific claim}.
This is precisely why specialists and LegalTech platforms exist. By using a specialist partner, you check your flight instantly and hand over all formalities to obtain your 400€ with peace of mind.
How long does it take to get the 400 € compensation?
Prepare yourself if you hear nothing within the first fortnight. The typical delay for a carrier like Scandinavian Airlines System to process a complex claim usually ranges from 4 to 12 weeks.
The online procedure of specialist platforms automates admin: scan your boarding pass, e-sign, and automatic tracking from start to finish.
What to do faced with silence or refusal from the airline?
The initial rejection from Scandinavian Airlines System must not make you give up. In most cases, passenger services invoke "weather" by default to gauge the traveller's persistence.
The Civil Aviation Authority or its European counterparts can be bureaucratic. A direct court claim against Scandinavian Airlines System is often more effective. Medium-haul cases typically fall under the main civil court.
Frequently Asked Questions: Flight Copenhagen - Palma de Mallorca
Everything you need to know about your request under European Union law.