Flight compensation Scandinavian Airlines System:
Istanbul — Gothenborg

Refund and compensation Scandinavian Airlines System: route Istanbul to Gothenborg

If your trip departing from Istanbul and arriving at Gothenburg-Landvetter Airport operated by Scandinavian Airlines System was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 2 164 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Scandinavian Airlines System.

How to know if the flight Scandinavian Airlines System Istanbul - Gothenborg is eligible?

Check your actual arrival time at Gothenborg. If Scandinavian Airlines System made you wait more than three hours on the tarmac at Gothenburg-Landvetter Airport, your claim is legitimate.

Upgrading or downgrading does not change your right to 400 € if the initial incident is qualified under Regulation 261.

What are the conditions for Scandinavian Airlines System to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Gothenborg.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Istanbul airport.
• Airline responsibility: The problem must be attributable to Scandinavian Airlines System (technical problem, sick crew, scheduling...).

The impact of a strike on your Scandinavian Airlines System compensation

A work stoppage of Scandinavian Airlines System crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Scandinavian Airlines System is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.

What are your rights at Istanbul airport in case of prolonged wait?

Don't buy your food without first asking Scandinavian Airlines System for coupons. If you do, keep your receipts carefully.

Your forced stay at Istanbul shouldn't cost you a penny more than originally planned for your IST-GOT trip.

Steps: how to get your 400 € from Scandinavian Airlines System?

It is strongly recommended to keep your Scandinavian Airlines System boarding pass and any communication relating to the delay suffered at Istanbul airport. These documents will be vital for your case.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 400 € arrive in your bank account.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from Scandinavian Airlines System. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Scandinavian Airlines System on your smartphone.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 400 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.