Flight compensation Scandinavian Airlines System:
Istanbul — Oslo

How to be compensated by Scandinavian Airlines System on the Istanbul (IST) - Oslo (OSL) line

No one likes waiting for hours at the airport. If Scandinavian Airlines System did not respect its scheduled times for your Istanbul - Oslo flight, the law is on your side.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 2 421 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Scandinavian Airlines System Istanbul - Oslo is eligible?

The compensation for flight IST-OSL is compensation for lost time and not a simple refund of airport taxes.

The compensation also covers boarding denials (overbooking). If Scandinavian Airlines System sold more seats than planned and you stay on the tarmac at Istanbul, the 400 € compensation is automatic.

What are the conditions for Scandinavian Airlines System to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Oslo.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Istanbul airport.
• Airline responsibility: The problem must be attributable to Scandinavian Airlines System (technical problem, sick crew, scheduling...).

The impact of a strike on your Scandinavian Airlines System compensation

A work stoppage of Scandinavian Airlines System crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.

A strike by weather services at Istanbul or European air traffic control is an external cause over which Scandinavian Airlines System has no control.

What are your rights at Istanbul airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 400 €, if the delay stretches at Istanbul airport, Scandinavian Airlines System is required to distribute vouchers to eat and drink.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Istanbul and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 400 € from Scandinavian Airlines System?

Getting justice against carrier Scandinavian Airlines System requires perseverance. No response or standardized refusals are common tactics.

Don't fill out complex forms on the Scandinavian Airlines System website. Go through a passenger defense portal to secure your 400 € indemnity.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Istanbul to Oslo Gardermoen Airport can drag on if you don't follow up.

By entrusting the recovery of your 400 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Istanbul - Oslo line.

In the last instance, it is the summons to court that often unlocks the payment. The company Scandinavian Airlines System will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.