Flight compensation Scandinavian Airlines System:
Kristiansand — Alicante
Was your flight between Kristiansand Airport (KRS) and Alicante International Airport (ALC) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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How to be compensated by Scandinavian Airlines System on the Kristiansand (KRS) - Alicante (ALC) line
No one likes waiting for hours at the airport. If Scandinavian Airlines System did not respect its scheduled times for your Kristiansand - Alicante flight, the law is on your side.
Fortunately, for this specific route with a distance of 2 301 km, EC Regulation 261/2004 requires Scandinavian Airlines System to pay you financial compensation.
Why are you entitled to 400 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Kristiansand Airport (KRS)
- Arrival airport: Alicante International Airport (ALC)
- Flight distance: 2 301 km (~2h53)
- Applicable compensation: 400 €
Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.
How to know if the flight Scandinavian Airlines System Kristiansand - Alicante is eligible?
For an Scandinavian Airlines System flight from Kristiansand to Alicante, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 400 €.
The compensation also covers boarding denials (overbooking). If Scandinavian Airlines System sold more seats than planned and you stay on the tarmac at Kristiansand Airport, the 400 € compensation is automatic.
What are the conditions for Scandinavian Airlines System to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Alicante.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Kristiansand airport.
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Airline responsibility: The problem must be attributable to Scandinavian Airlines System (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Kristiansand, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Scandinavian Airlines System compensation
Not all strikes exempt the company from its obligations. If the delay of your Kristiansand - Alicante trip is due to an internal strike within Scandinavian Airlines System, the European justice recently ruled that this entitles to compensation.
A strike by weather services at Kristiansand Airport or European air traffic control is an external cause over which Scandinavian Airlines System has no control.
What are your rights at Kristiansand airport in case of prolonged wait?
In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Kristiansand Airport, Scandinavian Airlines System must provide you with free meals and refreshments in reasonable quantity given the delay.
Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Kristiansand Airport, keep your receipts carefully to request direct reimbursement.
Steps: how to get your 400 € from Scandinavian Airlines System?
The formal notice letter and the collection of evidence of delay at Alicante International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.
To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Scandinavian Airlines System.
How long does it take to get the 400 € compensation?
Some passengers wait more than 6 months for a response from Scandinavian Airlines System. An expert can reduce this time by half.
Technology today allows real-time tracking of the progress of your request against Scandinavian Airlines System on your smartphone.
What to do faced with silence or refusal from the airline?
Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Kristiansand - Alicante line.
Experts in aviation law have a colossal history of Scandinavian Airlines System convictions, which is a decisive advantage.
Frequently Asked Questions: Flight Kristiansand - Alicante
Everything you need to know about your request under European Union law.