Disrupted flight (EC 261/2004)

Flight compensation Scandinavian Airlines System:
Milan — Copenhagen

Planned legal compensation: 250 €

Was your flight between Linate Airport (LIN) and Copenhagen Kastrup Airport (CPH) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Claim and compensation for flight Scandinavian Airlines System Milan - Copenhagen

If your trip departing from Linate Airport and arriving at Copenhagen Kastrup Airport operated by Scandinavian Airlines System was disrupted, you are not alone against the airline.

Given the route between Milan and Copenhagen (1 156 km), the European scale provides automatic financial protection in case of failure by Scandinavian Airlines System.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Linate Airport (LIN)
  • Arrival airport: Copenhagen Kastrup Airport (CPH)
  • Flight distance: 1 156 km (~1h27)
  • Applicable compensation: 250 €

Did you know? Even if Scandinavian Airlines System is a non-EU airline, if the flight takes off from Linate Airport, the European regulation applies in full.

How to know if the flight Scandinavian Airlines System Milan - Copenhagen is eligible?

To determine if your trip between Milan and Copenhagen entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Scandinavian Airlines System to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Copenhagen.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Milan airport.
  • Airline responsibility: The problem must be attributable to Scandinavian Airlines System (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Milan, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Scandinavian Airlines System compensation

When a social movement disrupts your itinerary to Copenhagen Kastrup Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

On the other hand, if it is the air traffic controllers, the baggage handlers at Linate Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.

What are your rights at Milan airport in case of prolonged wait?

During these long hours of waiting in the Linate Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Even in extraordinary circumstances, this right to assistance at Milan remains valid. The hotel is due if Scandinavian Airlines System offsets your flight by one night.

Steps: how to get your 250 € from Scandinavian Airlines System?

Starting a procedure against Scandinavian Airlines System for a flight from Milan to Copenhagen can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

On the LIN-CPH line, delays can vary according to the reactivity of Scandinavian Airlines System's legal department.

Recovering 250 € has never been faster thanks to the interconnection between defense platforms and Scandinavian Airlines System systems.

What to do faced with silence or refusal from the airline?

An unfounded refusal from Scandinavian Airlines System is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

For your 250 €, don't compromise with Scandinavian Airlines System without the opinion of a professional who knows the real value of your prejudice at Milan.

Help & Information

Frequently Asked Questions: Flight Milan - Copenhagen

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Scandinavian Airlines System flight from Milan to Copenhagen?

According to European Regulation EC 261/2004, the distance between LIN and CPH being 1 156 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Scandinavian Airlines System?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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