Disrupted flight (EC 261/2004)

Flight compensation Scandinavian Airlines System:
Oslo — Bangkok

Planned legal compensation: 600 €

Was your flight between Oslo Gardermoen Airport (OSL) and Suvarnabhumi Airport (BKK) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Scandinavian Airlines System flight Oslo → Bangkok: guide on a refund

From Oslo Gardermoen Airport, your flight with Scandinavian Airlines System to Bangkok was disrupted? EU legislation guarantees solid rights against carriers.

Thanks to Directive CE 261, passengers suffering from disruptions on a 8 675 km route can demand a statutory compensation from {the carrier|Scandinavian Airlines System}.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Oslo Gardermoen Airport (OSL)
  • Arrival airport: Suvarnabhumi Airport (BKK)
  • Flight distance: 8 675 km (~10h51)
  • Applicable compensation: 600 €

Remember that this law applies whether you're in economy or business, and irrespective of the passenger's citizenship.

How to know if the flight Scandinavian Airlines System Oslo - Bangkok is eligible?

In practice, to be eligible, your actual arrival at Suvarnabhumi Airport must have occurred at least 180 minutes behind the original timetable.

Compensation also covers denied boarding. If Scandinavian Airlines System oversold the flight and you couldn't board at Oslo Gardermoen Airport, the 600€ payout is automatic.

What are the conditions for Scandinavian Airlines System to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Bangkok.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Oslo airport.
  • Airline responsibility: The problem must be attributable to Scandinavian Airlines System (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Oslo, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Scandinavian Airlines System compensation

When industrial action disrupts your journey to Suvarnabhumi Airport, {the airline|Scandinavian Airlines System} will often try to refuse the claim. However, a strike by its employees no longer constitutes, according to case law, an exempting circumstance.

However, if air traffic controllers at Oslo Gardermoen Airport or security staff go on strike, this is indeed an force majeure situation. In this case, the 600€ cannot be claimed.

What are your rights at Oslo airport in case of prolonged wait?

The right to care is a crucial provision of the EU text. Regardless of the 600€ question, if the delay drags on at Oslo Gardermoen Airport, Scandinavian Airlines System is obliged to provide coupons for food and drink.

Don't hesitate to request this assistance at {the airline's|Scandinavian Airlines System's} counter. If refused and you advance costs for accommodation at Oslo Gardermoen Airport, save your invoices carefully for reimbursement.

Steps: how to get your 600 € from Scandinavian Airlines System?

Asserting your rights against Scandinavian Airlines System demands tenacity. Silence or template replies are common tactics.

Concretely, the process is straightforward: you input your route info Oslo-Bangkok, the expert checks your eligibility, then takes charge until you receive your 600€.

How long does it take to get the 600 € compensation?

On the OSL-BKK route, timelines can vary depending on the speed of Scandinavian Airlines System's claims team.

The advantage of delegating your claim to a LegalTech firm is that they can speed up the process through industrialised follow-up and the prospect of litigation.

What to do faced with silence or refusal from the airline?

The first refusal from Scandinavian Airlines System should not discourage you. Very often, claims teams cite "force majeure" automatically to test the traveller's determination.

For your 600€, don't settle with Scandinavian Airlines System without the advice of a professional who knows the full scope of your claim for Oslo→Bangkok.

Help & Information

Frequently Asked Questions: Flight Oslo - Bangkok

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Scandinavian Airlines System flight from Oslo to Bangkok?

According to European Regulation EC 261/2004, the distance between OSL and BKK being 8 675 km, the legal fixed compensation is set at 600 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Scandinavian Airlines System?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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