Flight compensation Scandinavian Airlines System:
Riga — Oslo

Refund and compensation Scandinavian Airlines System: route Riga to Oslo

If your trip departing from Riga International Airport and arriving at Oslo Gardermoen Airport operated by Scandinavian Airlines System was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 828 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Scandinavian Airlines System.

How to know if the flight Scandinavian Airlines System Riga - Oslo is eligible?

Check your actual arrival time at Oslo. If Scandinavian Airlines System made you wait more than three hours on the tarmac at Oslo Gardermoen Airport, your claim is legitimate.

Also note that the distance of 828 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Scandinavian Airlines System to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Oslo.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Riga airport.
• Airline responsibility: The problem must be attributable to Scandinavian Airlines System (technical problem, sick crew, scheduling...).

The impact of a strike on your Scandinavian Airlines System compensation

Not all strikes exempt the company from its obligations. If the delay of your Riga - Oslo trip is due to an internal strike within Scandinavian Airlines System, the European justice recently ruled that this entitles to compensation.

A strike by weather services at Riga International Airport or European air traffic control is an external cause over which Scandinavian Airlines System has no control.

What are your rights at Riga airport in case of prolonged wait?

During these long hours of waiting in the Riga International Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Your forced stay at Riga shouldn't cost you a penny more than originally planned for your RIX-OSL trip.

Steps: how to get your 250 € from Scandinavian Airlines System?

Starting a procedure against Scandinavian Airlines System for a flight from Riga to Oslo can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Riga to Oslo Gardermoen Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against Scandinavian Airlines System on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Riga - Oslo line.

In the last instance, it is the summons to court that often unlocks the payment. The company Scandinavian Airlines System will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.